Comparison

Bitrix24 vs Wazzup

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

Wazzup

Manage customer communications from your phone, ensuring no message goes unanswered. This app centralizes WhatsApp and Instagram chats, boosting response speed and efficiency for sales teams.

Highlights
  • Unified inbox for WhatsApp and Instagram
  • Real-time message notifications
  • Prioritized unanswered messages
  • Manager and supervisor oversight
  • Eliminates missed leads
  • Mobile accessibility
Features
Read full description

Wazzup — рабочие чаты всегда под рукой Работаете с клиентами вне офиса? Мобильное приложение Wazzup позволяет отвечать на сообщения там, где неудобно открывать ноутбук. Едете на встречу. Ждете начала созвона. Вышли на объект. С Wazzup достаточно достать телефон, открыть чат, ответить клиенту — и можно продолжить заниматься своими делами. В приложении можно: - отвечать клиентам из разных мессенджеров в одном окне - отправлять прайс, схему проезда и адрес компании за 3 секунды с помощью шаблонов; - не пропускать новые сообщения благодаря уведомлениям; - работать с теми же чатами, что и в CRM. Все сообщения автоматически синхронизируются с Wazzup и CRM, поэтому переписка остается общей для всей команды. Важно Мобильное приложение предназначено для сотрудников компаний, которые уже используют Wazzup. Регистрация новой компании выполняется в личном кабинете Wazzup. После того как администратор выдаст доступ, вы сможете войти в приложение по своему номеру телефона и сразу начать работать с чатами.

Screenshots

Bitrix244 screens
Wazzup4 screens

Verdict

The call

Bitrix24 and Wazzup both sit at 4.4 stars, but that hides the real split: 90% of Wazzup's written reviews are positive against 52% of Bitrix24's. Wazzup also leads on monetization model (free vs freemium) and iOS requirement (15.0 vs 17.6). Bitrix24's advantage is ratings volume (1.3K vs 12). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for Bitrix24 against 4.5 for Wazzup. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 52% of Bitrix24's written reviews are positive against 90% of Wazzup's.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, Wazzup every 3 weeks. The most recent releases landed on October 14, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
Bitrix24 versus Wazzup: the parameters behind the verdict, then further details
ParameterBitrix24Wazzup
PriceFreeFree
Rating4.4 (1.3K ratings)4.5 (12 ratings) — better
Positive reviews52.4% of reviews89.7% of reviews — better
Number of ratings1.3K — better12
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size206 MB26 MB
Age rating4+4+
DeveloperBitrix Inc.Wazzup

Customer experience

Bitrix24

All ratings1,265 ratings
Positive84.7%
Neutral3.7%
Negative11.5%
Written reviews864 reviews
Positive52.4%
Neutral12.4%
Negative35.2%

Wazzup

All ratings12 ratings
Positive83.3%
Neutral8.3%
Negative8.3%
Written reviews78 reviews
Positive89.7%
Neutral1.3%
Negative9.0%

User reviews

Bitrix24

From 1.3K App Store ratings

What we love

  • 🚀 Great for small businesses
  • 👍 Comprehensive set of features
  • 👍 Affordable pricing
  • 👍 Helpful customer support

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Cluttered and confusing interface
  • 🔊 Aggressive and annoying notifications
  • 🔒 Security and privacy concerns
  • 🔋 High battery consumption

Wazzup

From 12 App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Fast loading and performance
  • ✅ Stable operation, no lags
  • 💡 Convenient for work and sales
  • 💬 Centralized chat management

Room to improve

  • 🐛 Notifications not arriving
  • 🐌 Slow chat synchronization
  • 🗑️ Cannot delete chats
  • 🗂️ Spam mixed with important chats
  • ⚠️ Issues after updates

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

Wazzup

Reported bugs

6 issues
  • Notifications not received
  • Slow synchronization of chats
  • Cannot delete chats
  • Search and menu buttons lag/unresponsive after update
  • Messages not visible until sent after update
Show 1 more
  • Cannot mark messages as read after update

Requested features

3 requests
  • Ability to delete chats
  • Improved notification reliability
  • Faster synchronization compared to web version

In-app purchases

None

Bitrix24

No in-app purchases

None

Wazzup

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is Wazzup free?
Wazzup is free to download, with no in-app purchases.
Which has better reviews, Bitrix24 or Wazzup?
Wazzup is rated higher. Bitrix24 averages 4.4 out of 5 from 1.3K ratings, while Wazzup averages 4.5 from 12 ratings.
Do Bitrix24 or Wazzup have ads?
Neither Bitrix24 nor Wazzup shows ads.
Which is updated more often, Bitrix24 or Wazzup?
Bitrix24 ships an update fortnightly, and Wazzup every 3 weeks. Most recently, Bitrix24 was updated on October 14, 2026 and Wazzup on October 8, 2026.

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