Bitrix24 vs Wazzup
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bitrix24
This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.
- CRM for lead and deal management
- Task and project management
- Team chat and video calls
- Cloud file storage (Bitrix24.Drive)
- Automate routine tasks
- Email marketing campaigns
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Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.
Wazzup
Manage customer communications from your phone, ensuring no message goes unanswered. This app centralizes WhatsApp and Instagram chats, boosting response speed and efficiency for sales teams.
- Unified inbox for WhatsApp and Instagram
- Real-time message notifications
- Prioritized unanswered messages
- Manager and supervisor oversight
- Eliminates missed leads
- Mobile accessibility
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Wazzup — рабочие чаты всегда под рукой Работаете с клиентами вне офиса? Мобильное приложение Wazzup позволяет отвечать на сообщения там, где неудобно открывать ноутбук. Едете на встречу. Ждете начала созвона. Вышли на объект. С Wazzup достаточно достать телефон, открыть чат, ответить клиенту — и можно продолжить заниматься своими делами. В приложении можно: - отвечать клиентам из разных мессенджеров в одном окне - отправлять прайс, схему проезда и адрес компании за 3 секунды с помощью шаблонов; - не пропускать новые сообщения благодаря уведомлениям; - работать с теми же чатами, что и в CRM. Все сообщения автоматически синхронизируются с Wazzup и CRM, поэтому переписка остается общей для всей команды. Важно Мобильное приложение предназначено для сотрудников компаний, которые уже используют Wazzup. Регистрация новой компании выполняется в личном кабинете Wazzup. После того как администратор выдаст доступ, вы сможете войти в приложение по своему номеру телефона и сразу начать работать с чатами.
Screenshots
Verdict
Bitrix24 and Wazzup both sit at 4.4 stars, but that hides the real split: 90% of Wazzup's written reviews are positive against 52% of Bitrix24's. Wazzup also leads on monetization model (free vs freemium) and iOS requirement (15.0 vs 17.6). Bitrix24's advantage is ratings volume (1.3K vs 12). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for Bitrix24 against 4.5 for Wazzup. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 52% of Bitrix24's written reviews are positive against 90% of Wazzup's.
Bitrix24 ships an update fortnightly, Wazzup every 3 weeks. The most recent releases landed on October 14, 2026 and October 8, 2026 respectively.
| Parameter | Bitrix24 | Wazzup |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.3K ratings) | 4.5 (12 ratings) — better |
| Positive reviews | 52.4% of reviews | 89.7% of reviews — better |
| Number of ratings | 1.3K — better | 12 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 206 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | Bitrix Inc. | Wazzup |
Customer experience
Bitrix24
Wazzup
User reviews
Bitrix24
From 1.3K App Store ratingsWhat we love
- 🚀 Great for small businesses
- 👍 Comprehensive set of features
- 👍 Affordable pricing
- 👍 Helpful customer support
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Cluttered and confusing interface
- 🔊 Aggressive and annoying notifications
- 🔒 Security and privacy concerns
- 🔋 High battery consumption
Wazzup
From 12 App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Fast loading and performance
- ✅ Stable operation, no lags
- 💡 Convenient for work and sales
- 💬 Centralized chat management
Room to improve
- 🐛 Notifications not arriving
- 🐌 Slow chat synchronization
- 🗑️ Cannot delete chats
- 🗂️ Spam mixed with important chats
- ⚠️ Issues after updates
Bugs and requests
Bitrix24
Reported bugs
4 issues- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems
Requested features
5 requests- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface
Wazzup
Reported bugs
6 issues- Notifications not received
- Slow synchronization of chats
- Cannot delete chats
- Search and menu buttons lag/unresponsive after update
- Messages not visible until sent after update
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- Cannot mark messages as read after update
Requested features
3 requests- Ability to delete chats
- Improved notification reliability
- Faster synchronization compared to web version
In-app purchases
Bitrix24
No in-app purchases
Wazzup
No in-app purchases









