Comparison

Bitrix24 vs Virtual PBX Personal Account

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

Virtual PBX Personal Account

Manage business calls and telephony configurations on the go. Monitor call activity, listen to recordings, and adjust call forwarding and numbering rules directly from your smartphone. Integrates with CRM systems for seamless business communication.

Highlights
  • Call monitoring and recording playback
  • Call history and statistics analysis
  • Numbering rule configuration
  • Call forwarding setup
  • Employee and department management
  • CRM integration
Features
Read full description

With Virtual PBX, each call won't go unanswered. The service allows you to control company calls, configure their routes, set up forwarding, integrate your CRM system with telephony, and more. Our mobile app is a convenient alternative to the Virtual PBX web interface. You can access the service features anytime and anywhere. Monitor calls and listen to their recordings: - Get an overview of the calls your employees received, missed or made today. - Find any call in the call history and listen to its recording (increase the playback speed to save time). - Analyze statistics for any period on the smartphone screen. Configure Virtual PBX via mobile app as follows: - Change the numbering rules. - Set call forwarding. - Create and edit employees and departments. To log in to the app, enter a username and password of a Virtual PBX user.

Screenshots

Bitrix244 screens
Virtual PBX Personal Account4 screens

Verdict

The call

The clearest difference is review sentiment: Virtual PBX Personal Account at 100% against Bitrix24's 52%. Virtual PBX Personal Account also leads on rating (5.0 vs 4.4) and monetization model (free vs freemium). Bitrix24's advantage is update cadence (fortnightly vs every 4 months) and ratings volume (1.3K vs 2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Virtual PBX Personal Account holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 52% of Bitrix24's written reviews are positive against 100% of Virtual PBX Personal Account's.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, Virtual PBX Personal Account every 4 months. Both last shipped on October 24, 2026.

Scorecard6 real differences · 4 level
Bitrix24 versus Virtual PBX Personal Account: the parameters behind the verdict, then further details
ParameterBitrix24Virtual PBX Personal Account
PriceFreeFree
Rating4.4 (1.3K ratings)5.0 (2 ratings) — better
Positive reviews52.3% of reviews100.0% of reviews — better
Number of ratings1.3K — better2
Update frequencyFortnightly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.615.5 — better
Further details — not scored
Size207 MB59 MB
Age rating4+4+
DeveloperBitrix Inc.ITooLabs LLC

Customer experience

Bitrix24

All ratings1,299 ratings
Positive84.7%
Neutral3.6%
Negative11.7%
Written reviews868 reviews
Positive52.3%
Neutral12.3%
Negative35.4%

Virtual PBX Personal Account

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

Virtual PBX Personal Account

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bitrix24

No in-app purchases

None

Virtual PBX Personal Account

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is Virtual PBX Personal Account free?
Virtual PBX Personal Account is free to download, with no in-app purchases.
Which has better reviews, Bitrix24 or Virtual PBX Personal Account?
Virtual PBX Personal Account is rated higher. Bitrix24 averages 4.4 out of 5 from 1.3K ratings, while Virtual PBX Personal Account averages 5.0 from 2 ratings.
Do Bitrix24 or Virtual PBX Personal Account have ads?
Neither Bitrix24 nor Virtual PBX Personal Account shows ads.
Which is updated more often, Bitrix24 or Virtual PBX Personal Account?
Bitrix24 ships an update fortnightly, and Virtual PBX Personal Account every 4 months. Most recently, Bitrix24 was updated on October 24, 2026 and Virtual PBX Personal Account on October 24, 2026.

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