Bitrix24 vs Webasyst CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bitrix24
This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.
- CRM for lead and deal management
- Task and project management
- Team chat and video calls
- Cloud file storage (Bitrix24.Drive)
- Automate routine tasks
- Email marketing campaigns
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Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.
Webasyst CRM
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CRM app for teams and personal management of clients and deals, a handy tool for conducting sales directly on your mobile device! Clients management: - View full profile of each client, the deals history, issued invoices, and personal notes. - Client search by name or email address. - Grouping clients into segments, classes, and tags. - Assignment of a responsible user for each client. Deals management: - Creation of new deals: assignment of a responsible user, setting an estimated deal cost, planning the deal closing date. - Working with deals: transferring deals to other stages as you progress, issuing invoices for payment, adding work notes, completing deals by reaching either “won” or “lost” state. - Viewing work history for each deal: who of your teammates created it, who made changes to it, who transferred it to another stage. - Viewing the list of your personal deals, i.e. the ones you have been assigned responsible for. Messages management: - Viewing messages received from your clients by email, from social media or online messengers. - Quick reply option for each incoming message. Reminders management: - Setup of reminders on upcoming meetings, phone calls, or messages to be sent. Each reminder can be linked with a certain client or deal. - Smart text analyzer automatically finds a date and time in your reminder text and sets them in the reminder settings to save your time. Terms of service & privacy policy: https://www.webasyst.com/legal/terms/
Screenshots
Verdict
The clearest difference is update cadence: Bitrix24 at fortnightly against Webasyst CRM's every 7 months. Webasyst CRM's advantage is iOS requirement (15.0 vs 17.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bitrix24 ships an update fortnightly, Webasyst CRM every 7 months. The most recent releases landed on October 1, 2026 and September 29, 2026 respectively.
| Parameter | Bitrix24 | Webasyst CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.2K ratings) — better | — |
| Positive reviews | 52.6% of reviews | — |
| Number of ratings | 1.2K — better | — |
| Update frequency | Fortnightly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 204 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Bitrix Inc. | Webasyst |
Bugs and requests
Bitrix24
Reported bugs
4 issues- Login issues
- Compatibility problems with newer devices
- Unreliable call and messaging features
- Syncing and data loss problems
Requested features
5 requests- Dark mode option
- Improved mobile app functionality
- Better integration with other tools
- More customization options
- Simplified user interface
Webasyst CRM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Bitrix24
No in-app purchases
Webasyst CRM
No in-app purchases









