Comparison

Bitrix24 vs SmartAgent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

SmartAgent

Features
Read full description

SmartAgent — AI-платформа для риелторов и агентств недвижимости. С 2006 года. 770+ агентств по всей России. БАЗА ОБЪЕКТОВ 100+ источников в одном окне: Авито, ЦИАН, ДомКлик, Яндекс.Недвижимость и другие. Автообновление каждые 30 минут. Архив за 18 лет. Умная фильтрация дублей. Полная история изменения цены и статуса. CRM И СДЕЛКИ Настраиваемая воронка продаж под ваш бизнес. Все клиенты, задачи, звонки и переписка в одном месте. AI-подсказки: когда и кому позвонить. УМНАЯ ТЕЛЕФОНИЯ Входящий звонок — система сама определяет номер и создаёт лида. Надиктуйте голосом итоги разговора — AI автоматически создаст лид, заявку, объект, задачу и передвинет клиента по воронке. ПУБЛИКАЦИЯ Одна кнопка — объявление уходит сразу на 30+ порталов. XML-выгрузки, расписание, статистика просмотров и звонков. AI-АССИСТЕНТ Отвечает клиентам 24/7 в WhatsApp, Telegram и Авито. Квалифицирует лидов по бюджету и срочности. Передаёт агенту только горячие заявки. ПОДБОРКИ ДЛЯ КЛИЕНТОВ Персональная презентация объектов за 10 секунд. Клиент видит подборку по ссылке — вы видите что он просмотрел, добавил в избранное или отклонил. TELEGRAM-МОНИТОРИНГ Новые объекты из 100+ источников — мгновенно в Telegram. Раньше конкурентов. SMARTVISION Расширение для Chrome: анализ и сохранение объектов прямо с Авито и ЦИАН в CRM за один клик. Ссылки открываются в браузере. Работает на iPhone и iPad.

Screenshots

Bitrix244 screens
SmartAgent2 screens

Verdict

The call

The clearest difference is update cadence: Bitrix24 at fortnightly against SmartAgent's every 2 months. SmartAgent's advantage is iOS requirement (15.0 vs 17.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, SmartAgent every 2 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard2 real differences · 8 level
Bitrix24 versus SmartAgent: the parameters behind the verdict, then further details
ParameterBitrix24SmartAgent
PriceFreeFree
Rating4.4 (1.3K ratings) — better—
Positive reviews52.2% of reviews—
Number of ratings1.3K — better—
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size210 MB0 MB
Age rating4+4+
DeveloperBitrix Inc.SMARTAGENT OOO

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

SmartAgent

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bitrix24

No in-app purchases

None

SmartAgent

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is SmartAgent free?
SmartAgent is free to download, with no in-app purchases.
Do Bitrix24 or SmartAgent have ads?
Neither Bitrix24 nor SmartAgent shows ads.
Which is updated more often, Bitrix24 or SmartAgent?
Bitrix24 ships an update fortnightly, and SmartAgent every 2 months. Most recently, Bitrix24 was updated on November 6, 2026 and SmartAgent on November 7, 2026.

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