Textron Aviation Service vs MyEngine

The Textron Aviation Service app available for iPhone and iPad connects you to our global network of customer support resources. Find service facilities, support and sales representatives nearest to you. You’ll also have quick access to our product support team and other Textron Aviation Service points of contact, as well as all of these great features: • Receive customized Push Notifications • Customize the app by hiding tools that are not beneficial to you • Locate nearby Hawker, Beechcraft, Cessna, and McCauley Service Centers and Mobile Service Units. • Locate nearby Support and Sales Representatives. • Quick access to our Product Support teams and Parts & Programs personnel. • View status of your aircraft in service and pay invoices! • Order parts • Directly call or email with one click. • Content is automatically updated to ensure you always have the most current contact information • Direct access to 1Call, shortcut to access Searching and 1Call • Register and manage available Customer Conferences • View Tire Pressures instantly and view a history of readings for your company • Manage AReS II and AReS 3 data, download files directly from your aircraft and send them to Textron Aviation • Configure and Setup AReS 3, including adding networks, cellular, and device information • View live data for select models, including fuel levels, engine temperature, and 20+ other parameters • Receive notifications for faults instantly, view the last 30 days, and submit a fault to 1Call for LinxUs Air customers • Submit faults to 1Call instantly and view status of submitted faults for aircraft that do not support LinxUs • This app is the one stop app for Textron Aviation Service, new tools and features will be added! * Tools are subject to change, not all features are available for every aircraft model

Overview Williams International - MyEngine - Information File Transfer This application facilitates the transfer of Engine Information (e-info) files from an Aircraft to Williams International. The MyEngine application has 2 Connection Modes, Aircraft and WI. In Aircraft Connection Mode the flight files on the Aircraft are acquired by the iPad. In WI Connection Mode, the e-info files are uploaded to Williams International. Acquiring Aircraft Files In order to acquire Aircraft flight files, change to Aircraft Connection Mode. Use the [ Make a Connection ], [ Connect to Aircraft ] or [ Connect to Internet ] button on the home page to access the iPad Settings (Wi-Fi) and select the appropriate Aircraft network. Once the Aircraft Wi-Fi setting is selected, return to the MyEngine home page and verify Aircraft availability via the [ Wi-Fi ] display. Aircraft file acquisition will begin automatically. Aircraft files can be re-acquired, or a cancelled acquisition can be restarted, by using the [ Retry Transfer ] button. Notifications will provide file acquisition progress or error messages. Transferring Files to Williams International After Aircraft flight files have been acquired, transfer to Williams International is available. Change to WI Connection Mode (via Internet) by using the [ Connect to Internet ] or [ Make a Connection ] button on the home page to access the iPad Settings (Wi-Fi) and select the appropriate Internet network. Once the Williams Connect (Internet) Wi-Fi setting is selected, return to the MyEngine home page and verify availability via the [ Wi-Fi ] display. File transfer to Williams International will begin automatically. Files can be re-sent, or a cancelled transfer can be restarted, by using the [ Retry Transfer ] button. Notifications will provide file transfer progress or error messages.