MobileForce vs Gomocha FMP360

MobileForce is a client app you use to access the mobile editions of SalesVelocity and ServiceVelocity SaaS applications powered by Velocity360 Cloud Platform. About MobileForce SalesVelocity: MobileForce SalesVelocity application is making is easy for field sales teams to work smart via a next-generation mobile engagement and productivity solution that delivers contextually relevant information, at the right time, on any device. SalesVelocity uniquely connects to a wide variety of cloud and on-premise enterprise applications and data sources, automatically orchestrating and synthesizing the information into a contextually-relevant user experience that shortens sales cycles, reduces cost of sales, and gives field reps more “selling time” back in their day. About MobileForce ServiceVelocity: MobileForce ServiceVelocity is a customizable field service mobility application fully integrated with ServiceNow Field Service Management, Customer Service Management, Knowledge Management and Connect modules. MobileForce ServiceVelocity is a value-added solution that seamlessly combines ServiceNow functionality with other 3rd party enterprise applications like SalesForce, Microsoft Dynamics, Oracle, SAP, NetSuite, LinkedIn, SharePoint, Google Apps, Office365, Box etc. into an intelligent "Single Pane of Glass" application for field service users optimizing their daily productivity, response times and service effectiveness. By bringing all the information, tasks and cross-app workflows automatically into a single, secure, unified app interface, MobileForce ServiceVelocity significantly cuts down on time required by end-user to get the right information and take the right follow-up actions quickly to deliver the best customer experience.

The Gomocha FMP360 solution is a best-in-class mobility platform empowering mobile field workers to efficiently perform their day-to-day tasks, via workflow-driven processes. The FMP360 Mobile App is fully configurable and designed for companies with field service teams working in construction, maintenance, transportation, logistics, and utilities. Field workers can remotely access customer, asset, employee and task-related information with the Gomocha FMP360 Mobile App. They can receive and view work orders, register materials, report time and expense details, access inventory levels, and request, transfer or return parts—in online as well as offline operations. With workers in the field using the FMP360 App, dispatch and call-center teams in the office can direct the right technician to the jobsite, keep track of precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. This level of efficiency translates to increased productivity and greater customer satisfaction. The FMP360 Platform and App allow users to customize forms, workflows and processes to adapt to changing business processes. Need to add fields, specify terminology or languages to be used, or grant different access to specific users? It’s all simple with FMP360. FMP360 is unique because it can support multiple workflows in one app! The Workflow Designer allows users to create, deploy and change the app rapidly. The app ensures seamless integration with all ERP systems (SAP, Dynamics AX, Dynamics NAV, Infor, etc.). With FMP360 Mobile App, you’ll enjoy: · Increased technician productivity · Higher first-time-fix rates · Accelerated Invoice processing · Greater customer and employee satisfaction The FMP360 App can be used only with the Gomocha FMP360 Platform.