千牛 vs 通信助手
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
千牛
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The 9.0 version of qianniu was released in 2021, and every one can open shop on taobao for free. Qianniu is Taobao&Tmall merchants' workbench, millions of merchants are using it. More official tools are waiting for you to experience. [New workbench] ● On the workbench, pull down to view the data of your shop, and you can long press the number to rerank ● Many official tools were added, and open use for free. e.g. product management, order management, reviews management, join the sales-promotion, coupons management... [More Official Tools] The new version of Qianniu APP adds some official capabilities: 1. Product management ● Support publishing products with photo, and intelligent matting the products' picture ● Select pictures to publish products from your picture cloud storage, connect with your PC & mobile phone ● Save the draft at any time when publishing, not afraid of misoperation ● Publishing with the similar specifications, quickly set multiple specifications' price and inventory, batch off and off, greatly improve the efficiency of products' management ● Copy the web link of product, share the product with your contact, can meet your promotion needs 2. Order management ● Support remarks, price change, close with the waiting for paid orders ● To be shipped orders support scan code delivery, change the address, for multiple SKU orders, but also support to split multiple parcels delivery, modify the logistics number ● After sales orders can be agreed or rejected on the mobile terminal, but also extend the time to receive goods, apply for customer service intervention, view the history of negotiation 3. Reviews management ● View credit score/rating, DSR, and the statistics of reviews ● Review the buyer, or reply to the buyer's review, but also support batch operation 4. New customer service message and system message ● Automatic association of shortcut phrases when input, improve reception efficiency ● Long press the message session to add a star to mark important customers ● Integrated four system message classification 5. More marketing tools ● The official coupon tool is free to use, and supports the management of store vouchers and commodity vouchers ● Filter the activities that you meet the requiremens of the sales promotion, and you can directly sign up from from qianniu app, and offer goods with it ● Integration of multi-channel marketing play, set free station flow, efficient promotion, customer conversion in one of the marketing ability set page. Added one-click sharing ability to help merchants efficiently obtain off-site traffic 6. New QianniuToutiao 2.0 ● The headline channel is greatly revamped, upgraded to 4 channel: latest, Q&A, courses, live ● Information to help you to stay up-to-date on the platform's news and events ● The live course can enhance your business ability 7. Imporve the experienct of login and sub-account management ● Support to identify the phone number of one key login, scan face login ● Support to create, manage sub-accounts, set post permissions [We listen to your feedback] 1. You can directly call taobao customer service hotline: 0571-88157858 (manual service time: 9:00-21:00) for all kinds of rules and business problems in store operation. 2. If you need to feedback the function problems of Qianniu APP product, please open the "Qianniu sidebar → Feedback", select the correct feedback object, upload the screenshot of the problem, describe the specific problem, or add the Dingtalk group "34996305", email to "qianniu@taobao.com" to feedback the problems of Qianniu APP, and learn the latest changes
通信助手
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通信助手是一款销售管理及办公为一体的移动CRM软件。集电话助手、客户管理、销售管理、通信方式接入与移动办公五大功能。通信助手以提升企业工作效率、降低运营成本为出发点,为企业解决销售效率低下,管理难;客户管理不规范,成交难的问题。通信助手是深圳市一号互联科技有限公司研发的产品。拥有500人以上的项目运营团队,以深圳总部为中心,在全国主要城市建立25家营销分公司,为客户提供最便捷优质的本地化服务。公司地址:深圳市福田区车公庙泰然工贸园210栋东座6楼B-03室 联系电话:400-777-9908。 【销售管理】 效率、业绩报表实时生成,团队状态实时掌握 效率易掌控,经验易复制 【客户管理】 客户资源整合汇聚,统一管理,永不丢失 客户跟进全程记录,资料实时更新,信息全面掌控 【电话助手】 拨打上限提醒,避免超频呼叫 快捷标签,客户分类一键完成 号码检测(空号,沉默号,停机号,风险号) 【全能通信】 全面对接各类通信终端和通信系统 多种接入方式间可一键切换,使用更灵活,管理更便捷 能够为企业提供可靠高效的通信解决方案
Screenshots
Verdict
The clearest difference is device support: 千牛 at 4 against 通信助手's 2. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
千牛 ships an update fortnightly, 通信助手 every 3 weeks. The most recent releases landed on September 25, 2026 and September 15, 2026 respectively.
| Parameter | 千牛 | 通信助手 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (225 ratings) — better | — |
| Positive reviews | 23.5% of reviews | — |
| Number of ratings | 225 — better | — |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 300 MB | 77 MB |
| Age rating | 17+ | 4+ |
| Developer | 浙江淘宝网络有限公司 | Shenzhen CIOPaaS Technology Co., Ltd. |
Bugs and requests
千牛
Reported bugs
5 issues- Unable to publish products
- Inventory management issues
- Frequent app crashes and freezes
- Delayed message delivery
- Incorrect order and payment information
Requested features
5 requests- Improve message notification system
- Add iPad/tablet support
- Enhance search and filtering options
- Streamline product listing process
- Provide better analytics and reporting
通信助手
Not enough reviews yet to summarise bugs or requests.
In-app purchases
千牛
No in-app purchases
通信助手
No in-app purchases









