PPS vs MyPaducah
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PPS
Manage your utility account securely and conveniently on the go. View bills, make payments, schedule alerts, and receive important notifications. Access nearly all customer portal features from your mobile device.
- Secure account access
- View bill and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Receive push notifications
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications and stay connected with us via facebook. Nearly everything you can do from our "Customer Portal" can now be handled instantly whether you're at home, at work, or on the go.
MyPaducah
Easily request city services and report local issues like potholes. Pinpoint your location with GPS, add photos, and track the status of your submissions. This app streamlines communication with the city for a more efficient experience.
- Request city services
- Report local issues
- GPS location pinpointing
- Photo submission
- Track report status
- Efficient communication
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The City of Paducah is providing MyPaducah as a quick and easy path to city services. MyPaducah makes requesting services and reporting local issues such as potholes simple and efficient. With GPS functionality, the app pinpoints your location. Answer a few questions to help us understand what needs to be addressed and include a photo when possible. Plus, you can track the status of reports. MyPaducah makes it easier than ever to report a problem, ask a question, or request a service. Please contact 911 if you have an emergency issue.
Screenshots
Verdict
The clearest difference is rating: MyPaducah at 4.5 against PPS's 3.0. MyPaducah also leads on update cadence (every 2 months vs every 6 months) and ratings volume (6 vs 2). PPS's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyPaducah holds the better App Store score, 4.5 against 3.0. Both are backed by a comparable volume of ratings — 2 and 6 respectively.
PPS ships an update every 6 months, MyPaducah every 2 months. The most recent releases landed on October 2, 2026 and September 29, 2026 respectively.
| Parameter | PPS | MyPaducah |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 4.5 (6 ratings) — better |
| Number of ratings | 2 | 6 — better |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 90 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Electric Plant Board of the City of Paducah | City of Paducah |
Customer experience
PPS
MyPaducah
In-app purchases
PPS
No in-app purchases
MyPaducah
No in-app purchases








