Netsmart myPOV Observer vs Cloud 9 Collaborative Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Netsmart myPOV Observer
This application allows behavioral healthcare technicians to efficiently record and submit daily client observations directly to a client's chart. It streamlines the observation process by providing quick access to caseloads, client doctor orders, and data collection via a dropdown menu.
- Record daily client observations
- Submit notes directly to client charts
- Access caseloads quickly
- View client doctor orders
- Collect observation data via dropdown
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Mobility is not just about porting your desktop applications to a mobile device. It is about detaching the workflow and data to make it mobile; about rethinking the user experience to optimize the workflow at the point of care. Netsmart is delivering mobility in the form of points of view for a provider. myPOV is a suite of mobile apps that bring the right workflow, the right data, to the right user, at the right time, on the right device. The Netsmart myPOV Observer application makes it easy for behavioral healthcare technicians to collect daily client observations. Netsmart myPOV Observer simplifies the observation process by giving them the ability to capture and send Q15 notes directly to the client’s chart from the mobile application. With Netsmart myPOV Observer, technicians can: -Quickly access caseloads -View client doctor orders -Collect observation data from a drop down menu Note: The app allows healthcare technicians to utilize a mobile workflow while providing care. You can demo this app without having any Netsmart components. To utilize the full Netsmart Observer application, you must be a user of Netsmart’s myAvatar™ electronic health record.
Cloud 9 Collaborative Care
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Cloud 9’s communication tools, information and clinical workflows connect mental healthcare teams to other multidisciplinary care teams allowing delivery of comprehensive, wrap-around services to individuals in their community. Through collaboration and coordination they can more fully serve patients’ complex needs with timely services for whole person care. Cloud 9 is also the first collaborative telehealth product that connects first responder police and EMS to remote mental health clinicians, allowing them to jointly treat patients experiencing a mental health crisis out in the community, diverting away from jails and medical emergency departments.
Screenshots
Verdict
The clearest difference is update cadence: Cloud 9 Collaborative Care at every 2 months against Netsmart myPOV Observer's every 7 months. Cloud 9 Collaborative Care also leads on device support (3 vs 1). Netsmart myPOV Observer's advantage is iOS requirement (11.0 vs 15). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Netsmart myPOV Observer ships an update every 7 months, Cloud 9 Collaborative Care every 2 months. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.
| Parameter | Netsmart myPOV Observer | Cloud 9 Collaborative Care |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) — better | — |
| Number of ratings | 4 — better | — |
| Update frequency | Every 7 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 15 |
| Further details — not scored | ||
| Size | 14 MB | 88 MB |
| Age rating | 17+ | 12+ |
| Developer | Netsmart Technologies | CLOUD 9 HEALTH, INC. |
In-app purchases
Netsmart myPOV Observer
No in-app purchases
Cloud 9 Collaborative Care
No in-app purchases







