Comparison

Netsmart myPOV Observer vs Cloud 9 Collaborative Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Netsmart myPOV Observer

This application allows behavioral healthcare technicians to efficiently record and submit daily client observations directly to a client's chart. It streamlines the observation process by providing quick access to caseloads, client doctor orders, and data collection via a dropdown menu.

Highlights
  • Record daily client observations
  • Submit notes directly to client charts
  • Access caseloads quickly
  • View client doctor orders
  • Collect observation data via dropdown
Features
Read full description

Mobility is not just about porting your desktop applications to a mobile device. It is about detaching the workflow and data to make it mobile; about rethinking the user experience to optimize the workflow at the point of care. Netsmart is delivering mobility in the form of points of view for a provider. myPOV is a suite of mobile apps that bring the right workflow, the right data, to the right user, at the right time, on the right device. The Netsmart myPOV Observer application makes it easy for behavioral healthcare technicians to collect daily client observations. Netsmart myPOV Observer simplifies the observation process by giving them the ability to capture and send Q15 notes directly to the client’s chart from the mobile application. With Netsmart myPOV Observer, technicians can: -Quickly access caseloads -View client doctor orders -Collect observation data from a drop down menu Note: The app allows healthcare technicians to utilize a mobile workflow while providing care. You can demo this app without having any Netsmart components. To utilize the full Netsmart Observer application, you must be a user of Netsmart’s myAvatar™ electronic health record.

About

Cloud 9 Collaborative Care

Features
Read full description

Cloud 9’s communication tools, information and clinical workflows connect mental healthcare teams to other multidisciplinary care teams allowing delivery of comprehensive, wrap-around services to individuals in their community. Through collaboration and coordination they can more fully serve patients’ complex needs with timely services for whole person care. Cloud 9 is also the first collaborative telehealth product that connects first responder police and EMS to remote mental health clinicians, allowing them to jointly treat patients experiencing a mental health crisis out in the community, diverting away from jails and medical emergency departments.

Screenshots

Cloud 9 Collaborative Care1 screens

Verdict

The call

The clearest difference is update cadence: Cloud 9 Collaborative Care at every 2 months against Netsmart myPOV Observer's every 7 months. Cloud 9 Collaborative Care also leads on device support (3 vs 1). Netsmart myPOV Observer's advantage is iOS requirement (11.0 vs 15). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Netsmart myPOV Observer ships an update every 7 months, Cloud 9 Collaborative Care every 2 months. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 6 level
Netsmart myPOV Observer versus Cloud 9 Collaborative Care: the parameters behind the verdict, then further details
ParameterNetsmart myPOV ObserverCloud 9 Collaborative Care
PriceFreeFree
Rating3.0 (4 ratings) — better—
Number of ratings4 — better—
Update frequencyEvery 7 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPadiPhone, iPad, iPod — better
Requires iOS11.0 — better15
Further details — not scored
Size14 MB88 MB
Age rating17+12+
DeveloperNetsmart TechnologiesCLOUD 9 HEALTH, INC.

In-app purchases

None

Netsmart myPOV Observer

No in-app purchases

None

Cloud 9 Collaborative Care

No in-app purchases

Questions

Is Netsmart myPOV Observer free?
Netsmart myPOV Observer is free to download, with no in-app purchases.
Is Cloud 9 Collaborative Care free?
Cloud 9 Collaborative Care is free to download, with no in-app purchases.
Do Netsmart myPOV Observer or Cloud 9 Collaborative Care have ads?
Neither Netsmart myPOV Observer nor Cloud 9 Collaborative Care shows ads.
Which is updated more often, Netsmart myPOV Observer or Cloud 9 Collaborative Care?
Netsmart myPOV Observer ships an update every 7 months, and Cloud 9 Collaborative Care every 2 months. Most recently, Netsmart myPOV Observer was updated on October 29, 2026 and Cloud 9 Collaborative Care on October 25, 2026.

Other comparisons