CFB Direct vs CTB Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CFB Direct
Manage your finances on the go with this mobile banking application. Check account balances, review recent transactions, transfer funds between accounts, and pay bills conveniently from your device.
- Check account balances
- Search recent transactions
- Transfer funds between accounts
- Pay bills
- Edit scheduled bill payments
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Start banking wherever you are with CFB Direct! Available to all City First Bank online banking end users. CFB Direct allows you to check balances, make transfers, and pay bills. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Bill Pay - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your device.
CTB Mobile
Manage your finances conveniently from your mobile device. This banking app allows you to check balances, transfer funds between accounts, pay bills, and deposit checks securely. Enjoy a streamlined banking experience with updated features designed for ease of use.
- Check account balances
- Search recent transactions
- Transfer funds between accounts
- Schedule bill payments
- Deposit checks on the go
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Start banking wherever you are with the new Citizens Trust Bank for Mobile! Available to all Citizens Trust Bank consumer online banking customers. CTB Mobile provides the same great features with an updated user experience. CTB Mobile allows you to check balances, make transfers, pay bills, and make deposits. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Bill Pay -Schedule one-time payments Check Deposit - Deposit checks while on the go. All features may not be available in the tablet application.
Screenshots
Verdict
The clearest difference is review sentiment: CTB Mobile at 81% against CFB Direct's 33%. CTB Mobile also leads on rating (4.7 vs 4.2) and ratings volume (1.2K vs 45). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CTB Mobile holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: CTB Mobile has 1.2K ratings behind it against 45, so its average is the more settled of the two. Written reviews point the same way: 33% of CFB Direct's written reviews are positive against 81% of CTB Mobile's.
CFB Direct ships an update every 5 weeks, CTB Mobile monthly. The most recent releases landed on October 10, 2026 and October 12, 2026 respectively.
| Parameter | CFB Direct | CTB Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (45 ratings) | 4.7 (1.2K ratings) — better |
| Positive reviews | 33.3% of reviews | 81.1% of reviews — better |
| Number of ratings | 45 | 1.2K — better |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 155 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | City First Bank National Association | Citizens Trust Bank |
Customer experience
CFB Direct
CTB Mobile
Bugs and requests
CFB Direct
Not enough reviews yet to summarise bugs or requests.
CTB Mobile
Reported bugs
3 issues- App kicking users out of accounts frequently
- Touch ID and login issues after app updates
- Zelle feature not working for some users
Requested features
4 requests- Add transfer functionality within the app
- Improve app stability and reduce crashes
- Enhance user interface and navigation
- Provide more advanced financial management tools
In-app purchases
CFB Direct
No in-app purchases
CTB Mobile
No in-app purchases
Questions
Is CFB Direct free?
Is CTB Mobile free?
Which has better reviews, CFB Direct or CTB Mobile?
Do CFB Direct or CTB Mobile have ads?
Which is updated more often, CFB Direct or CTB Mobile?
Other comparisons
