eCare@Pharmasave vs TRACpac
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eCare@Pharmasave
This app helps Canadians manage their prescriptions, find nearby pharmacy locations, and access health and wellness information. It allows for prescription refills, new submissions via photo, and transfers. An eCare account provides a personal prescription profile and the ability to manage family members' medications.
- Request prescription refills
- Submit new prescriptions by photo
- Transfer prescriptions
- View personal prescription profile
- Manage family prescriptions
- Find nearby Pharmasave locations
- Browse weekly flyer deals
- Research medication and conditions
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​Pharmasave is one of Canada’s leading independent pharmacy and drugstore retailers. This app is free of charge to help Canadians find a Pharmasave location, manage their prescriptions, and easily access health and wellness information. Manage Prescriptions Request refills for your active prescriptions Submit new prescriptions by photo Transfer prescriptions to your local Pharmasave Extra features with a free eCare Account View a personal profile of all your prescriptions View remaining refills and when they’re available Manage prescriptions on behalf of your loved ones by adding dependent family members & pets to your eCare account Review medication details including pictures, instructions & label information Shopping & Wellness Tools Find a nearby Pharmasave, its hours and phone number Browse the Weekly Flyer Deals Look up medication uses, dosage and side effects Research medical conditions including causes, symptoms, diagnosis and treatment options Why we ask for certain permissions Location: Find nearby stores Camera: Take photos of new prescriptions and other features that require scanning eCare@Pharmasave is free to download, but specified rates from your wireless provider still apply.
TRACpac
Manage your family's digital library accounts from any device. Search for titles, discover new content, place holds, and keep track of all your loans in one convenient place.
- Access from anywhere
- Search and discover titles
- Explore digital content
- Place holds
- Manage family accounts
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Access TRACpac from anywhere. Search and discover titles, explore digital content, place holds, and manage all your family’s accounts in one place.
Screenshots
Verdict
The clearest difference is review sentiment: TRACpac at 56% against eCare@Pharmasave's 19%. eCare@Pharmasave's advantage is iOS requirement (13.4 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eCare@Pharmasave ships an update every 3 months, TRACpac every 2 months. The most recent releases landed on October 14, 2026 and October 5, 2026 respectively.
| Parameter | eCare@Pharmasave | TRACpac |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 18.8% of reviews | 55.6% of reviews — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.6 |
| Further details — not scored | ||
| Size | 64 MB | 50 MB |
| Age rating | 12+ | 17+ |
| Developer | Pharmasave | Yellowhead Regional Library |
Customer experience
eCare@Pharmasave
TRACpac
Bugs and requests
eCare@Pharmasave
Reported bugs
46 issues- Unable to connect to pharmacy
- Silent crash during installation
- Does not recognize existing prescriptions
- Cannot create new profile
- Refill forecaster calculating dates too early
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- QR code, registration code, Rx number not working
- Slow to load
- Timed out during account setup
- Prescription sent via app not received by pharmacy
- App crashes
- Server is offline message
- Search feature returns incorrect results
- Cannot log in
- List of pharmacies is blank
- Password reset required frequently
- Network error
- Difficulty logging in
- Pharmacy never receives refill request
- 'Pharmacy team is reviewing profile' error
- Cannot link pharmacy
- Invalid code error
- Degraded by last update
- Invalid date format error
- Rx's not loading
- Patient profile won't load
- App is useless
- Relinking to pharmacy required
- Cannot add family
- Verification code not working
- App no longer loads after update
- Cannot choose pharmacy via address search
- Cannot choose today for prescription fill
- Fill failed error
- Cannot access prescriptions
- App is slow to load
- Doesn't work half the time
- Confusing and useless
- Unnecessarily difficult to use
- Pharmacy cannot read uploaded prescription
- Password not remembered
- App hangs after login
- Cannot create new account
- Will not send verifying emails
- Cannot register or link family
- Keeps asking to link to pharmacy again
- Registration code not accepted
Requested features
10 requests- Add Rewards card to Apple Wallet
- Show points balance
- Auto refill feature
- Clearer status for 'ready for pickup'
- Ability to edit outdated prescriptions
Show 5 moreShow fewer
- Ability to move outdated prescriptions to another file
- Pre-filled order forms
- Easier way to view available prescriptions
- Option to request physician contact for new prescriptions
- Dark mode
TRACpac
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eCare@Pharmasave
No in-app purchases
TRACpac
No in-app purchases
Questions
Is eCare@Pharmasave free?
Is TRACpac free?
Do eCare@Pharmasave or TRACpac have ads?
Which is updated more often, eCare@Pharmasave or TRACpac?
Other comparisons
