MyNB vs Workforce Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyNB
Connect with the City of Newport Beach to submit service requests, pay bills, and stay informed about local events and news. This app offers 24/7 access to City Hall services for residents, businesses, and visitors.
- Submit service requests
- Pay city bills
- Track request status
- Access city events
- Receive city news
- Communicate with leaders
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MyNB is your mobile connection to the City of Newport Beach. Submit service requests, communicate with community leaders, pay your bills, stay up to date with City events and news all from one convenient App. MyNB is designed to provide Newport Beach California residents, businesses, and visitors the opportunity to access City Hall, 24-hours a day, 7 days a week, from anywhere. You will be able to quickly submit service requests for issues such as graffiti, potholes and sign damage. iPhone users can simply open the App, select an issue, take a picture, and tap submit – the App knows the exact location and sends the issue directly to city staff. You will also be able to track the status of your requests through your iPhone.
Workforce Mobile
Empower staff to manage and resolve reported issues directly from their mobile devices. Update statuses, assign tasks, add notes, and request further information in real-time.
- Real-time issue response
- Update issue status
- Assign issues to staff
- Add notes to issues
- Request more information
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Workforce Mobile gives staff members the power to respond to and resolve issues reported in real-time. Update issues status, assign issues to staff members, add notes or request more information from the individual who submitted the issue right from your phone.
Screenshots
Verdict
The clearest difference is review sentiment: MyNB at 75% against Workforce Mobile's 10%. MyNB also leads on rating (4.0 vs 2.9). Workforce Mobile's advantage is ratings volume (34 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyNB holds the better App Store score, 4.0 against 2.9. That said, the two scores are not equally well evidenced: Workforce Mobile has 34 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 75% of MyNB's written reviews are positive against 10% of Workforce Mobile's.
MyNB ships an update every 6 weeks, Workforce Mobile monthly. The most recent releases landed on October 4, 2026 and October 1, 2026 respectively.
| Parameter | MyNB | Workforce Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (4 ratings) — better | 2.9 (34 ratings) |
| Positive reviews | 75.0% of reviews — better | 10.0% of reviews |
| Number of ratings | 4 | 34 — better |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 27 MB | 137 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Newport Beach | Tyler Technologies, Inc |
Customer experience
MyNB
Workforce Mobile
In-app purchases
MyNB
No in-app purchases
Workforce Mobile
No in-app purchases
