Access Aurora vs MyAurora311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Aurora
Report city issues, request services, and submit questions or comments to the city of Aurora, CO. Track the progress of your requests online and within the app. Stay connected with community conversations on social media.
- Submit service requests
- Track request progress
- Report issues and comments
- Connect with city social media
- Receive quick responses
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Access Aurora is a simple way for residents to submit issues, requests for service, questions and comments to the city of Aurora, CO. Requests submitted will be responded to quickly and efficiently, and residents will be able to track the progress of their requests on the city’s website and through the mobile application. The mobile application also supports the city’s community conversations on Facebook, Twitter, and Engage Aurora.
MyAurora311
Report city service issues like potholes and streetlight problems. Access general information about trash pickup, events, and payments for Aurora, Illinois.
- Submit service requests
- Report streetlight issues
- Report potholes
- Find trash pickup info
- Discover special events
- Information on making payments
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You can now report issues and concerns in Aurora, Illinois, conveniently with myAurora 311. Submit service requests like streetlight issues, potholes, and much more. You can also use the app to find out general information about the City of Aurora, including trash pickup, special events, and how to make payments. Download myAurora311 today!
Screenshots
Verdict
The clearest difference is rating: MyAurora311 at 5.0 against Access Aurora's 2.1. MyAurora311 also leads on update cadence (every 2 weeks vs every 3 months). Access Aurora's advantage is ratings volume (28 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyAurora311 holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Access Aurora has 28 ratings behind it against 1, so its average is the more settled of the two.
Access Aurora ships an update every 3 months, MyAurora311 every 2 weeks. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.
| Parameter | Access Aurora | MyAurora311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (28 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 10.5% of reviews | — |
| Number of ratings | 28 — better | 1 |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Ad-supported | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 27 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Aurora, CO | City of Aurora |
Customer experience
Access Aurora
MyAurora311
In-app purchases
Access Aurora
No in-app purchases
MyAurora311
No in-app purchases
Questions
Is Access Aurora free?
Is MyAurora311 free?
Which has better reviews, Access Aurora or MyAurora311?
Do Access Aurora or MyAurora311 have ads?
Which is updated more often, Access Aurora or MyAurora311?
Other comparisons
