Cleverbase vs ECSconnect

With the Cleverbase Wallet you register yourself for the services of Cleverbase. This allows you to sign at the highest security level with a qualified electronic signature, identify yourself and share your personal data with your consent. You only register once with the Cleverbase Wallet. Your registration is then valid for 3 years with the same smartphone. What do you need to register with Cleverbase? - Passport or identity card – valid for at least another 30 days on the day you register. - On the Cleverbase website you can read which nationalities are currently supported - A drivers license can NOT be used for registration with Cleverbase - The Cleverbase Wallet for your phone. - Working camera’s and microphone. During registration, the process looks the following: 1| Choose a PIN-code 2| Enter your personal email address 3| Take a selfie 4| Scan your ID 5| Video call with a Cleverbase employee 6| Confirm registration with PIN code Do you need help registering? Please contact customer service. Visit https://cleverbase.com/en/contact for our contact details. About Cleverbase. Cleverbase operates as a Qualified Trust Service Provider under license of the Dutch government and is therefore continuously supervised. Cleverbase products also have a high eIDAS qualification. DATA PROCESSING & PRIVACY The Cleverbase Wallet processes the IP address, name and version of the operating system of your smartphone or tablet and the unique identifier of the mobile device. By downloading and using the Cleverbase Wallet you agree to this processing, which is also subject to the provisions below. - The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the website: https://vidua.nl/legal/privacy-statement - The Cleverbase Wallet complies with security measures similar to Cleverbase's security measures. Cleverbase also makes use of the operating system's security mechanisms. - The user is responsible for the security of his mobile device.

This app works is a supplement to the web version of ECS Connect. It allows to create, manage, approve or track help desk tickets and service requests from ECS Connect. It allows for on site when setting up tickets where the user can easily attach an image.