ePoints Workspace vs Callio 4.0

- ePoints Workspace là một không gian làm việc trên nền tảng điện toán đám mây, bao chứa tất cả công cụ làm việc online như: điểm danh, tạo đơn hàng, đặt lịch, bảo trì bảo hành, quản lý công việc - ticket, quản lý khách hàng, phân loại tiềm năng, chat nội bộ, chathub, quản lý tài liệu … nhằm hỗ trợ người dùng làm việc độc lập/ theo nhóm hoặc kết nối với khách hàng nhanh chóng, dễ dàng. - Sản phẩm chủ yếu hướng đến đối tượng khách hàng doanh nghiệp.

CALLIO - A CENTRALIZED BUSINESS MANAGEMENT SOFTWARE FOR ENTERPRISES. Developed with the aim of streamlining and professionalizing the entire sales process for all businesses; Callio focuses on providing practical features with a user-friendly interface, delivering a flexible and efficient management experience for users. With Callio, you can: 1. CONDUCT MULTI-CHANNEL CONVERSATIONS ON ONE APPLICATION ONLY: ⁃ Consolidate multiple social networking sites to manage on one interface. ⁃ Synchronize and display the history of interactions with customers across multiple channels (voice calls, messages, Facebook, Zalo OA, etc.) in a single chat zone. ⁃ Perform chat, voice calls, notes, and customer information updates on the same workspace. 2. MANAGE CENTRALIZED CUSTOMER INFORMATION: ⁃ Store and categorize customer data according to business needs. ⁃ Track the entire purchase history and optimize customer care journeys. 3. EXPORT DETAILED BUSINESS ACTIVITY REPORTS: ⁃ Provide reports with customizable filters according to your needs. ⁃ Detailed reports on the number of customers, calls, and messages performed. ⁃ Automatically rank employees within the team/group. — — — — — — — — — — — — DOWNLOAD THE APP TO EXPERIENCE THE INTELLIGENT BUSINESS MANAGEMENT SOLUTION AND JOIN A COMMUNITY OF OVER 2000 BUSINESSES, SELF-EMPLOYED INDIVIDUALS, AND RETAILERS USING CALLIO TO AIM FOR REAL GROWTH.