Comparison

CMP Events vs Nextiva

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CMP Events

Stay informed about customer management trends and industry insights. Navigate event schedules, connect with attendees, and access content from top executives in the customer contact and CX profession.

Highlights
  • Event schedule navigation
  • Latest session updates
  • Speaker and sponsor information
  • Attendee networking
  • Industry trend insights
  • Market research access
Features
Read full description

CMP is the only research company dedicated to customer contact. We connect independent research, trusted benchmarks, and the industry's largest platforms into the trusted source of clarity—giving leaders and providers not just information, but the direction and confidence to act. CMP Events encompasses the industry's largest customer contact gatherings, bringing together executives, practitioners, and providers to learn, connect, and shape the future of the industry. Use this app to navigate your event schedule, stay up-to-date on the latest sessions and topics, view speakers and solution providers, connect with other attendees, and more!

About

Nextiva

This app unifies customer communications, including calls, chats, and texts, into a single inbox. It facilitates team collaboration, provides performance insights, and uses AI to enhance workflows. Stay connected and manage customer interactions seamlessly from any device.

Highlights
  • Unified inbox for calls, chats, and texts
  • Team collaboration tools
  • Performance metrics and insights
  • AI-powered workflow acceleration
  • Cross-channel communication management
  • Enterprise-grade security and compliance
Read full description

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the Nextiva – The NEXT Platform app empowers you to create seamless customer experiences right from your mobile device With Nextiva – The NEXT Platform, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.

Screenshots

CMP Events4 screens
Nextiva4 screens

Verdict

The call

CMP Events and Nextiva both sit at 2.9 stars, but that hides the real split: 50% of CMP Events's written reviews are positive against 0% of Nextiva's. CMP Events also leads on device support (3 vs 1) and iOS requirement (15.1 vs 18.0). Nextiva's advantage is update cadence (every 2 weeks vs every 3 weeks) and ratings volume (57 vs 14). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CMP Events holds the better App Store score, 2.9 against 2.8. Both are backed by a comparable volume of ratings — 14 and 57 respectively. Written reviews point the same way: 50% of CMP Events's written reviews are positive against 0% of Nextiva's.

UpkeepUpdate frequency

CMP Events ships an update every 3 weeks, Nextiva every 2 weeks. The most recent releases landed on June 20, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
CMP Events versus Nextiva: the parameters behind the verdict, then further details
ParameterCMP EventsNextiva
PriceFreeFree
Rating2.9 (14 ratings) — better2.8 (57 ratings)
Positive reviews50.0% of reviews — better0.0% of reviews
Number of ratings1457 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better18.0
Further details — not scored
Size62 MB98 MB
Age rating4+4+
DeveloperIQPC INCNextiva

Customer experience

CMP Events

All ratings13 ratings
Positive46.2%
Neutral7.7%
Negative46.2%
Written reviews8 reviews
Positive50.0%
Neutral12.5%
Negative37.5%

Nextiva

All ratings7 ratings
Positive57.1%
Neutral0.0%
Negative42.9%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

CMP Events

No in-app purchases

None

Nextiva

No in-app purchases

Questions

Is CMP Events free?
CMP Events is free to download, with no in-app purchases.
Is Nextiva free?
Nextiva is free to download, with no in-app purchases.
Which has better reviews, CMP Events or Nextiva?
CMP Events is rated higher. CMP Events averages 2.9 out of 5 from 14 ratings, while Nextiva averages 2.8 from 57 ratings.
Do CMP Events or Nextiva have ads?
Neither CMP Events nor Nextiva shows ads.
Which is updated more often, CMP Events or Nextiva?
CMP Events ships an update every 3 weeks, and Nextiva every 2 weeks. Most recently, CMP Events was updated on June 20, 2026 and Nextiva on September 23, 2026.

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