AustenTel ACS vs CXConnect

AustenTel ACS puts your organization's phone system in your pocket. Make and receive calls with your work extension, check voicemail with automatic transcription, message teammates, and stay reachable wherever work takes you. ACS is the AustenTel Advanced Communication System — a carrier-grade, cloud-hosted business phone platform. The ACS app connects to your organization's ACS service, so your business extension rings your iPhone like a native call. FEATURES • Your work extension on your iPhone — incoming calls arrive like any other call, even when the app is closed • HD voice with secure signaling and media (TLS + SRTP) • Visual voicemail with automatic transcription • Team messaging with photo attachments • Company directory with live presence • Call history synced across your devices • Hold, transfer, and conference controls • Organization-wide instant alerts (where enabled by your admin) GETTING STARTED The ACS app is for organizations using AustenTel ACS phone service. Your administrator provisions your extension and sends you a setup code or QR — enter or scan it and you're connected. There is no self-serve account setup. Don't have ACS yet? Learn more at austentel.com or call 800.817.7845. The ACS app requires an active AustenTel ACS extension.

CXConnect Softphone is a top-tier complimentary softphone application that offers unmatched voice call clarity. Now integrated with the CXConnect platform and designed for both personal and professional use, it seamlessly combines high-quality communication with an intuitive interface. Start using CXConnect application and all its features including call transfers, call forwarding, complimentary app to app calls and custom sound configurations.