APMI vs SureDesk

The Association Property Management, INC. Homeowner and Board App is a mobile-friendly way to interface with your community association. You will be able to make payments, view your account, and access community information all in one place. If you already have a login to your association website, you can log in to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app. If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can log in with your email address and new password. Once logged in, Homeowners will have direct access to the following features: a. Easily switch between accounts if multiple properties are owned b. Homeowner Dashboard c. Access association documents d. Access association directories e. Access association photos f. Access Contact Us Page g. Pay Assessments h. Access violations – add comments and take pictures from mobile device to add to violation i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device) j. Access homeowner ledger k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device) In addition, Board Members will be able to take advantage of the following features: a. Board Tasks b. ACC Review c. Board documents d. Violations Review e. Invoice Approval f. Work Order Review

SureDesk puts your IT support at your fingertips. Submit help requests, track ticket progress, and communicate with your technician — all from one app. SUBMIT & TRACK TICKETS Create support tickets in seconds. Add details, set priority, and attach files. Watch your request move from open to resolved with real-time status updates and push notifications. CHAT WITH YOUR TECH Message your assigned technician directly. No more phone tag or lost email threads — your full conversation history is saved and searchable. REAL-TIME NOTIFICATIONS Get notified the moment your ticket is updated, a technician responds, or an issue is resolved. Never wonder "did anyone see my request?" again. FULL VISIBILITY See every open and past request, who's working on it, and what's been done. Your complete support history is always at your fingertips. SECURE BY DESIGN Sign in with your company credentials and lock the app with Face ID. Your data stays protected even if you hand your phone to someone else. BUILT FOR TEAMS Every member of your team can submit their own tickets without waiting on a manager. Less bottleneck, faster resolution. --- SureDesk is provided as part of your managed IT service. Access is by invitation — contact your IT administrator to get started.