Tellit! vs 4POINT Operator

Using the Tellit App on smart phones, individuals you serve can easily and quickly send a report of an item from the list of items you choose. Items re-ported could include water leaks, lighting failures, over flowing trash, wild-life injuries, etc. if you serve home owners or failing VPN access, defect keyboards, not starting programs etc. if you serve end users as IT respon-sible unit. Other branches will compose their own lists of items. The report is completed in seconds. All reporting is done without the hassle of trying to figure out who to call, contact, or email as routing is done seamlessly behind the scenes via the app. From the user's perspective, Tellit allows confidential, enhanced reporting with the ability to provide brief description or even add a photo or video. Once sent, the user receives a report number which allows tracking if desired. From the organization perspective, reports from multiple sources will now be rolled up in one. With Tellit, appropriate officials receive the report(s) of incidents instantly rather than a daily or even weekly roll-up. Once an inci-dent is resolved besides just marking it as complete, photos, videos, or a more detailed description of the resolution results in quicker closures that are more fully understood. Whether you are the general administrator, have one office or many, a small community or large, one school campus or several, everything is simple and contained with Tellit! If you are for instance a caring homeowner or responsible tenant, Tellit of-fers you the opportunity to improve your community or organization. Share our contact information with your community manager, board or other re-sponsible unit manager you belong to. Starting with Tellit is as simple as the manager or board sharing the QR code.

Application for Handling Incidents Reported via the 4POINT User App From maintenance to security issues, the administrator of the school, hospital, company, or local government decides what users can report. From broken light bulbs and car theft to abuse and harassment, water leaks, drug trafficking, and much more—all decided by the administrator. The app allows you to handle user reports, receive notifications of new incidents, communicate with reporting users, and track reports to resolve them. In the solution's back office, you can view reports and statistics, enabling you to make the best use of existing resources to resolve each reported incident. Now, your maintenance and/or security agents can respond with the most complete information, in real time, and better prepared.