Comparison

OpenGov EAM vs ArcGIS Indoors

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenGov EAM

Manage assets and work directly from the field with this application. Capture images, create tasks, conduct inspections, and track resources, even offline. Features include AI-powered image recognition, time tracking, and navigation to job sites.

Highlights
  • AI-powered image recognition for asset capture
  • Offline work and data collection
  • Task creation for inspections and maintenance
  • Time and cost tracking
  • Barcode scanning
  • Turn-by-turn navigation to job sites
  • File attachments for assets and tasks
Features
Read full description

OpenGov EAM gives your team the tools to manage assets and work from the field. Capture images, create tasks and requests, conduct inspections, and keep records up to date—even without an internet connection. With features like time tracking, driving directions, barcode scanning, and file attachments, you can collect data, complete work, and monitor resources wherever the job takes you. Built for accuracy and speed, OpenGov EAM helps your organization stay organized and keep projects moving forward. Key Features - Capture assets quickly with AI-powered image recognition - Build and maintain accurate inventories - Create tasks for inspections, repairs, and maintenance - Submit service requests for additional work or information - Update and complete tasks in real time - Track labor, equipment, materials, and costs by task - Use Stopwatch to automatically record time on jobs - Navigate to job sites with turn-by-turn directions - Adjust map layers to focus on relevant records - Visualize assets, tasks, and requests on an Esri basemap - Tap to view detailed information on assets and tasks - Conduct inspections on any asset type - Attach images, videos, PDFs, and other files - Create and edit point, line, or polygon assets directly on the map - Sort and prioritize tasks by urgency, date, or location - Scan barcodes to capture data faster - Work online or offline Important Note This app is for OpenGov Enterprise Asset Management cloud customers only. On-premises customers should continue using the Cartegraph One app. Get Started Call us at 877.647.3050 to begin using OpenGov EAM today.

About

ArcGIS Indoors

Navigate and manage indoor spaces with this comprehensive system. Find people, reserve workspaces, and get turn-by-turn directions within complex buildings. Enhance occupant experience and streamline operations.

Highlights
  • Indoor wayfinding and navigation
  • Workspace and meeting room reservations
  • Find people, spaces, and assets
  • Save favorite locations
  • Share locations with directions
  • Integrates with indoor positioning systems
Read full description

ArcGIS Indoors is Esri’s complete indoor mapping system that provides foundational data management capabilities and focused apps to gain insights, improve operations, maintenance, and safety of indoor spaces. Enhance occupant and visitor experience at your organization with ArcGIS Indoors mobile application. Quickly find and route to people, spaces, assets, and work orders. Easily reserve workspaces and meeting rooms. Explore and Search Explore, search, and quickly find people, appointments and events, offices and classrooms, and other points of interest at your organization, so you don’t have to wonder where they are located. Wayfinding and Navigation Whether you’re an occupant or a visitor, ArcGIS Indoors makes navigating complex buildings easier. Know where people, spaces, assets, work orders and calendar appointments are. If the building is equipped with Bluetooth or WiFi indoor positioning systems, ArcGIS Indoors can interface with them to show exactly where you are on an indoor map. Workspace Reservations Whether you need a meeting room, a quiet spot for focused work, or a collaborative workspace for your team, the Indoors mobile app makes it easy to reserve workspaces. Search for workspaces based on time, duration, capacity, location, and available equipment, locate and view them on an interactive indoor map. Save Favorites Save the locations of people, events, and other points of interest to My Places. Quickly find them again whenever you need to. Share Whether you’re making others aware of a location or helping them find a work order location or a point of interest, sharing that location helps them get quick directions and start navigating to their destination. The location can be shared as a hyperlink using common mobile device apps, such as email, text, or instant messaging. App Launch Smart launch other apps directly from the Indoors mobile app. You can also launch the Indoors mobile app from other configurable mobile apps. For example, mobile workers using a work order app can launch the Indoors mobile app automatically to a specific work order. Employees using a company-specific events app can launch the Indoors mobile app automatically to the location of an event or meeting to quickly get directions without the need to search in the Indoors app.

Screenshots

OpenGov EAM4 screens
ArcGIS Indoors4 screens

Verdict

The call

The clearest difference is rating: ArcGIS Indoors at 4.7 against OpenGov EAM's 3.4. OpenGov EAM's advantage is update cadence (every 3 weeks vs every 4 months) and review sentiment (20% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ArcGIS Indoors holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: OpenGov EAM has 38 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 20% of OpenGov EAM's written reviews are positive against 0% of ArcGIS Indoors's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

OpenGov EAM ships an update every 3 weeks, ArcGIS Indoors every 4 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard4 real differences · 6 level
OpenGov EAM versus ArcGIS Indoors: the parameters behind the verdict, then further details
ParameterOpenGov EAMArcGIS Indoors
PriceFreeFree
Rating3.4 (38 ratings)4.7 (6 ratings) — better
Positive reviews20.0% of reviews — better0.0% of reviews
Number of ratings38 — better6
Update frequencyEvery 3 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.018.0
Further details — not scored
Size76 MB128 MB
Age rating4+4+
DeveloperOpenGovESRI

Customer experience

OpenGov EAM

All ratings38 ratings
Positive55.3%
Neutral5.3%
Negative39.5%
Written reviews15 reviews
Positive20.0%
Neutral20.0%
Negative60.0%

ArcGIS Indoors

All ratings6 ratings
Positive83.3%
Neutral16.7%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

In-app purchases

None

OpenGov EAM

No in-app purchases

None

ArcGIS Indoors

No in-app purchases

Questions

Is OpenGov EAM free?
OpenGov EAM is free to download, with no in-app purchases.
Is ArcGIS Indoors free?
ArcGIS Indoors is free to download, with no in-app purchases.
Which has better reviews, OpenGov EAM or ArcGIS Indoors?
ArcGIS Indoors is rated higher. OpenGov EAM averages 3.4 out of 5 from 38 ratings, while ArcGIS Indoors averages 4.7 from 6 ratings.
Do OpenGov EAM or ArcGIS Indoors have ads?
Neither OpenGov EAM nor ArcGIS Indoors shows ads.
Which is updated more often, OpenGov EAM or ArcGIS Indoors?
OpenGov EAM ships an update every 3 weeks, and ArcGIS Indoors every 4 months. Most recently, OpenGov EAM was updated on November 3, 2026 and ArcGIS Indoors on November 4, 2026.

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