BIKApp vs Motor Maalik

Who can use BIK - BIK app is not restricted to users from any particular country. The app can be used worldwide App is not limited to any specific group of company. Any company can become our client and utilise our app. The app is made for companies to use. Its a CRM app and company can get multichannel support for WhatsApp, Facebook, Instagram, Gmail etc User can sign in into our app after that they will receive an email and whole onboarding will be done by our internal team. To start with BIK is free to use app Features of BIK CRM Platform: Multichannel support: Be present on multiple channel for your customer. Provide support to your customers who reach out to you via WhatsApp, Email, Facebook, Instagram, Livechat. Customer can reach out to you on any of the above channels for support/sales related queries. - Access your entire Shopify catalogs on BIK CRM - Share Catalogs and Promos with your customers - Use full CRM capabilities on all channels Agent Management System: Give your customers a seamless, personalised experience while allowing multiple agents to manage the company’s fast-growing user base. Limit the Access of CRM based on roles - Leverage our inherent routing logic to auto assign chats - Boost the efficiency of your entire team - Create Multiple Roles and Teams - Allocate infinite agents to the Roles and Team Customer Data Enrichment: For improved quality of responses & efficiency of agents it becomes vital to have more information about the customer whom they are interacting with. With BIK you can - - Access the full customer behaviour on Shopify - Get access to historic and pending orders - Access customer details such as email, phone, name and address " Multimedia chat support: Attach files, audios, photos etc with your chats - Access customer's PDFs, Images, HTML links and Texts - Respond to customers with Rich Text media, PDF, Images, Links and Texts - Augment the chat experience with supporting documents Intelligent & Intuitive Chat Interface: Notification center - Get notified when new chats come in - Be aware of SLA breaches - Get visibility of unassigned chats Sentimental Analysis - Get notified when new chats come in - Be aware of SLA breaches - Get visibility of unassigned chats Sales Conversions: Help agents create orders & create sales conversion on the chat interface itself. - End to end visibility of your agent performance - Track the revenue boosted by your sales team - Get assessment of your key metrics NPS and CSAT: - Leverage BIK's inbuilt NPS mechanism to gauge customer sentiment - Trigger automatic CSAT after every agent interaction with a customer - Track performance over time Tags: Any conversation with a customer can be assigned multiple tags for better identification of the buyer

India's Trusted Daily Vehicle Rental Marketplace Motor Maalik connects commercial vehicle owners with drivers across India — auto-rickshaws, e-rickshaws, passenger cars for taxi, loaders, mini-trucks, and more. Whether you have a vehicle sitting idle or you're looking to start earning today, Motor Maalik makes it simple, safe, and transparent. FOR VEHICLE OWNERS - List your vehicle in minutes and start earning from every day it is not in use - Choose your own daily rental rate - Every driver is verified before they can rent - ID, license, and photo checked - Track your vehicle's live location while it is rented out - Get paid securely, directly to your bank account - Rate drivers after every rental to help build a trusted community FOR DRIVERS - Find a verified vehicle near you and start earning - no ownership needed - Browse real vehicles with clear daily pricing, no hidden costs - Simple sign-up, pay-as-you-go daily rent - Meet the owner and inspect the vehicle before anything is confirmed - Build your rating and reputation as you complete rentals WHY MOTOR MAALIK - Verified owners and verified drivers - every account checked - Live vehicle location tracking during active rentals - Secure, transparent daily payments - Ratings and reviews on both sides - Simple dispute resolution if something goes wrong VEHICLE TYPES SUPPORTED Auto-rickshaws, e-rickshaws, passenger cars (for taxi use), loaders, mini-trucks, and other light-to-heavy commercial vehicles. Built for India's roads. Built for daily earners. Download Motor Maalik today - whether you are looking to earn from your vehicle or find one to drive, your next opportunity is just a tap away.