Comparison

CADAlert vs Support Ticket App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CADAlert

Access your department's CAD data and receive quadrant-based incident notifications. This app provides a dashboard overview of calls, quick mapping, and mobile CAD views to enhance emergency response efficiency for first responders.

Highlights
  • Access department CAD data
  • Quadrant-based incident notifications
  • Pre-alerts
  • Dashboard overview of calls
  • Quick mapping
  • Mobile CAD view capabilities
  • Customizable notifications
Features
Read full description

The official companion app for the CADAlert platform by SEPA Industries. When paired with the CADsync extension, our app allows you to access your department’s CAD data. But that's not all - our app also offers a range of features that make responding to emergencies easier and more efficient than ever before. With our app, you can choose quadrant based incident notifications and pre-alerts. Plus, our dashboard provides an at-a-glance overview of all calls, so you can quickly and easily see what of incidents are occurring in your area. But that's just the beginning. Our app also features quick mapping and other mobile CAD view capabilities, allowing you to navigate to incidents with ease. And with our user-friendly interface, it's easy to stay connected and informed, no matter where you are. Whether you're responding to a fire or medical emergency, our app gives you the tools you need to stay informed and respond quickly and effectively. And with our customizable notifications, you can be sure that you're always receiving the information you need to do your job. Join the many first responders across the nation who trust our app to help them do their jobs more efficiently and effectively. Download it today and experience the power and convenience of having critical information at your fingertips.

About

Support Ticket App

Features
Read full description

Simplify internal company workflows with our ticket management app. Designed to enhance collaboration, the app allows junior employees to raise tickets directly to senior staff, ensuring their concerns are addressed efficiently. Senior employees can seamlessly assign these tickets to relevant departments' senior staff for further action, ensuring a smooth and organized resolution process. *Key Features:* •⁠ ⁠*Ticket Raising:* Junior employees can quickly create tickets to address their issues. •⁠ ⁠*Ticket Assignment:* Senior employees can assign tickets to the appropriate department senior for resolution. •⁠ ⁠*Streamlined Communication:* Enhance transparency and collaboration across departments. •⁠ ⁠*User-Friendly Interface:* An intuitive design that ensures ease of use for all employees. Ideal for organizations looking to improve internal communication and issue management. Empower your team to resolve problems faster and more effectively with this all-in-one ticketing solution.

Screenshots

CADAlert4 screens
Support Ticket App4 screens

Verdict

The call

CADAlert and Support Ticket App are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on June 10, 2026 and September 14, 2026 respectively.

ScorecardNo meaningful differences
CADAlert versus Support Ticket App: the parameters behind the verdict, then further details
ParameterCADAlertSupport Ticket App
PriceFreeFree
Rating3.7 (6 ratings) — better—
Number of ratings6 — better—
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size46 MB40 MB
Age rating4+4+
DeveloperSEPA Industries, LLCParsi Dairy Farm

In-app purchases

None

CADAlert

No in-app purchases

None

Support Ticket App

No in-app purchases

Questions

Is CADAlert free?
CADAlert is free to download, with no in-app purchases.
Is Support Ticket App free?
Support Ticket App is free to download, with no in-app purchases.
Do CADAlert or Support Ticket App have ads?
Neither CADAlert nor Support Ticket App shows ads.
Which is updated more often, CADAlert or Support Ticket App?
CADAlert ships an update fortnightly, and Support Ticket App fortnightly. Most recently, CADAlert was updated on June 10, 2026 and Support Ticket App on September 14, 2026.

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