EQ Events vs Q365

EQ Events Application is one in a series of Apps that belong to EventQueue (EQ). This application interacts with the end users in gathering travel details, registration details, and/or other miscellaneous details in order for the user to get a better experience in real time at the event. The data collected resides in a secure database and relays timely information back to the end user to inform them on updates, directions, or notices The EQ platform is a customised base consisting of multiple programs and interfaces in open source with custom language codes and algorithms that run on front-end iOS. The back-end web admin control interfaces in the cloud with custom heat mapping, geo fencing, real time messaging, relative POI’s, custom overlays, event/site plans, ingress/egress plans, and more. This combination of technologies provides real time communication, messaging, data, and efficiencies for both vehicular or pedestrian flow in any crowd environment.

Q365 is a queue management system for managing a large number of customers visiting a site. It is a complete system with all modules in a single application interconnected together using different sign-in. 1- Token issuing module with multiple department tokens 2- User module used to check the queue and call, serve and transfer etc. options 3- Counter display to show the token number for that counter 4- TV display for larger token display, announcement, and digital marketing signage 5- Admin portal for management, reports, and analytics. The queue token can be issued with a prefix for different departments and numbers. E.g. ACC001 or VIP001 Supports multiple counters in multiple departments. Print Token numbers with timestamps on built-in or any Bluetooth printer. Send Token through SMS to the visitor phone number for touchless service Management and reports are done through online portal contact on sales@ilmasoft.com Setup: 1- Signup as a business unit with simple information from the application or web portal. 2- Install this application on the TV or large table for customer queue calling and digital signage 3- Install this application in user's (servicing employee) mobile for calling customers in the queue for service. 4- Install this app in small wifi tabs for displaying the token numbers on a particular counter and take feedback after serving.