DIY On Demand vs VTA GoACCESS

The mobilityDIY On-Demand module and app are part of a community-based solution to mobility where members of the community manage and drive (literally!) the service. Its easy setup provides a highly configurable user experience, managing everything from the schedule, service area, and drivers, and allows users to make ride requests by app, website, or phone. mobilityDIY On-Demand is ideal for communities that are generally considered “off-the-grid” and have few options provided by the government or private sector. Examples include small towns, outlying businesses, suburbia, and event venues.

VTA Paratransit App Manage your paratransit rides anytime, anywhere. The VTA Paratransit app makes it easier than ever to manage your transportation with Santa Clara Valley Transportation Authority (VTA). Designed with accessibility and simplicity in mind, this app gives you more control over your paratransit experience. Key Features: Book & Cancel Rides Quickly request your trips through the app without calling in. Need to make a change? You can easily cancel or update your ride details directly from your phone or tablet. Track Your Ride in Real Time See exactly where your vehicle is and when it will arrive. The real-time GPS tracking feature helps you stay prepared and reduces uncertainty about your ride. Manage Your Account Balance View your account balance and add funds anytime using a credit or debit card. The app provides a secure and convenient way to keep your fares up to date. View Upcoming & Past Trips See your scheduled rides at a glance and review your ride history. You’ll always know when and where you’ve traveled. Self-Service Made Easy Request to update your profile, contact information, and notification preferences. Set reminders and receive alerts so you never miss a ride. Designed for You Whether you use a screen reader, prefer large text, or just want a simple interface, the app is built to be accessible and easy to use for all members of the paratransit community. No More Waiting on Hold Get things done faster with fewer phone calls. Everything you need is at your fingertips. This app is available at no cost to VTA Paratransit riders. Log in using your existing client information or contact VTA Paratransit customer service for help getting started. Take control of your paratransit trips with the VTA Paratransit app—your rides, your schedule, your way.