CharterUP vs DDOT DIRECT

CharterUP provides riders access to scheduled shuttles across their organization. Simply create your account using your email address, and you'll climb onboard quickly. Explore shuttle itineraries, track vehicles, reserve your seat, and book charters all within the new CharterUP mobile application. Only approved riders will have access to shuttle trips in the app. Make sure to keep your CharterUP app up to date, as we regularly release new updates and expand capabilities to support charter trips along with shuttles. For assistance, visit our support page at app.charterup.com or contact our support team at appstorerider@charterup.com.

The DDOT Direct app allows passengers from participating agencies manage their transportation from the convenience of their smart phone. Flexibility to Manage Trips Empower riders with direct access to review and manage their trips View upcoming and completed trips, easily cancel trips Convenient Trip Details View Passenger notifications with accurate vehicle ETAs, reduce wait time Ability to follow shuttle on a visual map to see exact location Simple Mobile Interface 24/7 access to account profiles, settings, and reservations Customer user preferences and save favorite destinations| NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.