Pitco vs Iron Hand

The official Pitco Foods app for all your ordering needs.

Iron Hand – Retail Operations, Reporting & Surveillance Iron Hand is a secure, role based portal built for retail store employees, operations managers, surveillance reviewers, and store owners. It centralizes shift packets, CCTV review, daily reporting, weekly ordering summaries, and monthly performance files into one streamlined app. For Employees Employees can quickly submit their end-of-shift packet, including: • Cash count photo • Sales report photo • Scratcher count video • Optional notes All uploads are validated, sanitized, timestamped, and tied to the correct store for accurate reporting. For Operations Managers (Inventory + Ordering Team) This team manages store operations (not surveillance). Managers can: • Upload daily activity reports • Submit weekly ordering summaries • Upload monthly performance files • Attach documents, images, or videos • Maintain consistent operational oversight across stores Operational submissions appear under the “Operations” category inside the reporting workspace. For Surveillance Reviewers (CCTV Team) The surveillance team works separately from operations. Reviewers can: • Log daily CCTV review notes • Upload screenshots or short clips • Document suspicious activity when necessary • Provide a verifiable daily surveillance audit trail Surveillance reports are categorized independently to make them easy to review. For Retail Store Owners / Clients Owners receive a unified reporting workspace with filters for: • Category (Shift, Operations, Orders, Surveillance) • Employee or reviewer • Store • Date range Owners can preview images and videos inline, read summaries, and download all submitted files. Secure Architecture Iron Hand is designed with operational security in mind: • Role based permissions • Store level data isolation • Sanitized uploads with file type validation • Path safe authenticated downloads • Server side session authentication • Timestamp based folder organization Every submission is tracked to the correct user, role, and store. Built for Modern Retail Environments Whether your store handles convenience goods, groceries, tobacco, liquor, scratchers, beverages, or specialty retail, Iron Hand supports both sides of your daily oversight: Operations Team → Inventory, orders, reporting Surveillance Team → CCTV review and incident notes Iron Hand keeps retail operations organized, accountable, and fully documented every day.