HelpDesk+ vs Case Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk+
This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.
- Generate support tickets
- Receive assistance
- Direct user support channel
- Issue reporting
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User can get support against their generated ticket
Case Tracker
Track USCIS, NVC, and EOIR immigration cases with instant updates, visa bulletins, and news. Prepare for citizenship interviews with a civics quiz. Get smart notifications for your case status.
- Track USCIS, NVC, and EOIR cases
- Real-time case status notifications
- Access Visa Bulletins
- Civics Quiz for citizenship interviews
- Monitor multiple cases
- Immigration news and updates
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Stay on top of your U.S. immigration journey with an all-in-one case tracking app for USCIS, NVC, EOIR processes. Instantly access Visa Bulletins, breaking immigration updates, and smart notifications that keep you informed every step of the way. Prepare confidently for your citizenship interview with an interactive Civics Quiz. Trusted by over 2 million users worldwide Key Features: • Track all USCIS case types, including EAC, IOE, LIN, MCT, MGL, MSC, NBC*, SRC, WAC, YSC, ZAR, ZCH, ZHN, and more • Monitor both immigrant and non-immigrant visa cases through NVC • Practice for your citizenship interview with a built-in Civics Quiz • Real-time notifications for case status updates and newly released Visa Bulletins • Search and track multiple cases from one place • Stay informed with the latest immigration news and updates • Access current Visa Bulletin data and NVC processing timelines Disclaimer: This app is not affiliated with or endorsed by any U.S. government agency. It does not provide legal advice and is not a law firm. All case status data is sourced from publicly available information on official government websites. While we strive to keep information up to date, we cannot guarantee its accuracy or use in legal proceedings. All displayed data complies with official public information policies. Terms & Privacy: https://sites.google.com/view/cleanon-privacy-policy/ana-sayfa?authuser=2
Screenshots
Verdict
The clearest difference is rating: Case Tracker at 4.6 against HelpDesk+'s 2.7. Case Tracker also leads on update cadence (every 5 days vs every 3 weeks) and ratings volume (66 vs 12). HelpDesk+'s advantage is in-app purchases (none vs 6) and ads (none vs shown). On price and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Case Tracker sells 6 in-app purchases, starting at $4.99 per month. HelpDesk+ asks for nothing beyond the download.
Case Tracker holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Case Tracker has 66 ratings behind it against 12, so its average is the more settled of the two.
HelpDesk+ ships an update every 3 weeks, Case Tracker every 5 days. The most recent releases landed on September 29, 2026 and October 7, 2026 respectively.
| Parameter | HelpDesk+ | Case Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (12 ratings) | 4.6 (66 ratings) — better |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 12 | 66 — better |
| Update frequency | Every 3 weeks | Every 5 days — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 6 MB | 77 MB |
| Age rating | 17+ | 4+ |
| Developer | CLUB MALWA PRIVATE LIMITED | Oguzhan Akin |
Customer experience
HelpDesk+
Case Tracker
In-app purchases
HelpDesk+
No in-app purchases
Case Tracker
- Plus Monthly$4.991 Month
- Pro Monthly$5.991 Month
- Plus Monthly$6.991 Month
Show 3 moreShow fewer
- Pro Monthly$9.991 Month
- Pro 3 Months$14.993 Months
- Pro 3 Months$24.993 Months
Questions
Is HelpDesk+ free?
Is Case Tracker free?
Which has better reviews, HelpDesk+ or Case Tracker?
Do HelpDesk+ or Case Tracker have ads?
Which is updated more often, HelpDesk+ or Case Tracker?
Other comparisons
