MAXLink+ vs Omnichannel

A universal SIP Softphone to send and receive calls using VoIP capabilities.

OmniApp by Mimin helps your team manage customer conversations, wherever you happen to be working. Bring messages, customer context, and team collaboration together in a single mobile workspace. OmniApp offers a faster way for your business to monitor conversations, handle inquiries, and ensure that every customer interaction stays on track. With OmniApp, your team can: • View and manage conversations from various connected communication channels in one unified inbox • Switch between accounts and workspaces with ease • Access conversations assigned to you, unassigned conversations, and team queues • Assign conversations to the right team members for faster follow-up • Set conversation statuses, priorities, and labels to keep work organized • Search, filter, and sort conversations to focus on what matters most • Review customer conversation history and maintain context across every interaction • Monitor WhatsApp Business campaigns directly from your mobile device • Collaborate with your team and handle customer inquiries from anywhere OmniApp is designed for teams that need a more organized way to manage customer service, sales conversations, and operational communications. Use OmniApp with your Mimin account to connect your team, streamline workflows, and deliver a more consistent customer experience.