Comparison

Pace TripCheck vs Universal Taxi Dispatch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pace TripCheck

Manage your paratransit rides with this app. View trip details, cancel reservations, and customize your notification preferences for ride alerts. It offers similar features to the web version for convenient access.

Highlights
  • View trip information
  • Cancel reservations
  • Opt-in/out of alerts
  • Manage profile information
  • Request subscription trip changes
  • Receive imminent arrival notifications
Features
Read full description

The TripCheck app from Pace Paratransit helps passengers keep track of their paratransit rides by allowing you to view trip information, cancel trips, and opt in and out of email, text and phone call alerts. This app offers similar functionality to the web version of TripCheck at www.PaceBus.com/TripCheck. Chicago and Suburban ADA Paratransit riders, as well as users of Pace-operated Dial-a-Ride services, can use TripCheck. To get started, all you need is your TripCheck ID and password. Customers can view trip information in the app at any time by logging in and clicking “Trips”. Customers can also cancel a reservation using the app. The Trips section contains a calendar in which all your scheduled trips appear. By clicking on any given trip, you’ll be able to see the scheduled pickup time, the pickup address, and the dropoff address. Riders with a subscription trip can also see the details of and request to change that subscription. The TripCheck app allows you to manage some of your contact information as well as opt in and out of email and text message alerts. This can be done on the My Profile page. Those automatic email and text message alerts include: • Trip booking (sent whenever you book a trip) • Trip cancellation (sent whenever you cancel a trip) • Imminent arrival (sent 20 minutes prior to scheduled pickup time) • Next-day itinerary (sent nightly with scheduled trips for the next day) To set your preferences on receiving alerts from the Trip Check system, click "My Profile" on the left navigation bar. Here, you can update some personal information and set alert preferences.

About

Universal Taxi Dispatch

Book taxi rides quickly and easily with this app. Track your driver's arrival on a map, save favorite locations, and review past trips. Provides fare estimates and allows for direct feedback.

Highlights
  • Book trips in 2 clicks
  • Monitor vehicle progress on map
  • Save favorite addresses
  • Review past reservations
  • Provide service feedback
  • Call dispatch with one button
Features
Read full description

Universal Taxi is a leading provider of Taxi services in Cook, Kane and DuPage county. Universal Taxi Dispatch is a provider of taxi services in Addison, Illinois, USA. We are pleased to offer our valued clients the very latest in smartphone booking technology with our free Universal Taxi Dispatch application. Key Features of the Universal Taxi Dispatch application include: • Book a trip in as few as 2 clicks • Monitor the progress of your vehicle on a map • Create a list of favourite addresses and assign a custom name for each • Review all reservations you have made over the past 30 days • Provide feedback related to the application and/or service you received • Call Universal Taxi Dispatch with the push of a button To begin using the Universal Taxi Dispatch application today: • Download the free app • Enter your phone number • Validate your account (via the notification code you receive) • Login to the app (Set your name and Email for receipts) • Enter your pickup address • Enter your destination address (this allows us to provide an estimated fare amount) • Book your trip On booking a reservation, you will immediately receive a confirmation number, along with an update when your vehicle has been assigned. From here you can monitor the progress of your vehicle as it moves towards your pickup location. The Universal Taxi Dispatch application retains a history of your previous reservations for expense management and to quickly rebook the same trip with the push of a button. You may also create a list of favourite locations (Home, Work, etc.) to speed the booking process. Let us know how we can serve you better by providing feedback via the Universal Taxi Dispatch application or by calling +1(630) 617-5400 We look forward to adding many exciting new features to the Universal Taxi Dispatch application in the months ahead, and are always interested in what you have to say!

Screenshots

Pace TripCheck4 screens
Universal Taxi Dispatch4 screens

Verdict

The call

The clearest difference is review sentiment: Universal Taxi Dispatch at 100% against Pace TripCheck's 15%. Universal Taxi Dispatch also leads on rating (4.7 vs 2.0). Pace TripCheck's advantage is iOS requirement (11.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Universal Taxi Dispatch holds the better App Store score, 4.7 against 2.0. Both are backed by a comparable volume of ratings — 25 and 31 respectively. Written reviews point the same way: 15% of Pace TripCheck's written reviews are positive against 100% of Universal Taxi Dispatch's.

UpkeepUpdate frequency

Pace TripCheck ships an update every 9 months, Universal Taxi Dispatch every 7 months. The most recent releases landed on October 21, 2026 and October 6, 2026 respectively.

Scorecard3 real differences · 7 level
Pace TripCheck versus Universal Taxi Dispatch: the parameters behind the verdict, then further details
ParameterPace TripCheckUniversal Taxi Dispatch
PriceFreeFree
Rating2.0 (25 ratings)4.7 (31 ratings) — better
Positive reviews15.4% of reviews100.0% of reviews — better
Number of ratings2531 — better
Update frequencyEvery 9 monthsEvery 7 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size28 MB79 MB
Age rating4+17+
DeveloperPace Suburban Bus ServiceUniversal Taxi Dispatch, Inc.

Customer experience

Pace TripCheck

All ratings24 ratings
Positive20.8%
Neutral4.2%
Negative75.0%
Written reviews13 reviews
Positive15.4%
Neutral0.0%
Negative84.6%

Universal Taxi Dispatch

All ratings20 ratings
Positive90.0%
Neutral10.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Pace TripCheck

No in-app purchases

None

Universal Taxi Dispatch

No in-app purchases

Questions

Is Pace TripCheck free?
Pace TripCheck is free to download, with no in-app purchases.
Is Universal Taxi Dispatch free?
Universal Taxi Dispatch is free to download, with no in-app purchases.
Which has better reviews, Pace TripCheck or Universal Taxi Dispatch?
Universal Taxi Dispatch is rated higher. Pace TripCheck averages 2.0 out of 5 from 25 ratings, while Universal Taxi Dispatch averages 4.7 from 31 ratings.
Do Pace TripCheck or Universal Taxi Dispatch have ads?
Neither Pace TripCheck nor Universal Taxi Dispatch shows ads.
Which is updated more often, Pace TripCheck or Universal Taxi Dispatch?
Pace TripCheck ships an update every 9 months, and Universal Taxi Dispatch every 7 months. Most recently, Pace TripCheck was updated on October 21, 2026 and Universal Taxi Dispatch on October 6, 2026.

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