TernioCX vs CrashTrak

The mobile app for the Nice CXOne platform

CrashTrak is the professional crash reporting platform built for commercial fleets, logistics companies, and field teams. When an accident happens, every second counts. CrashTrak guides drivers through a structured incident report — capturing scene safety, photos, witness statements, insurance details, and GPS location — so nothing gets missed and your team has everything they need from the first moment. Fleet administrators get a real-time portal to review submitted reports, track incident history across their entire fleet, monitor driver activity, and manage compliance documentation — all in one place. KEY FEATURES - Guided crash filing — step-by-step workflow walks drivers through every required detail - Photo & media capture — attach scene photos, vehicle damage, and supporting documents - GPS & map integration — automatic location tagging and interactive scene maps - Real-time fleet portal — admins review and manage all reports from a web or mobile dashboard - Offline support — reports can be started without a connection and synced when back online - Team messaging — built-in chat between drivers and fleet administrators - OSHA & compliance tools — workers' comp and incident documentation built in - Dark & light themes — easy to use day or night CrashTrak is designed for fleet managers, safety coordinators, dispatchers, and the drivers who depend on fast, accurate incident documentation when it matters most.