Comparison

Point SmartHome vs BTES Engage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Point SmartHome

Manage your home WiFi network effortlessly with an intuitive interface. Monitor connected devices, troubleshoot issues, and implement parental controls for a better WiFi experience.

Highlights
  • WiFi network setup
  • Device monitoring
  • Network troubleshooting
  • Parental controls
  • Access limiting
Features
Read full description

Point Broadband's Point SmartHome powered by Plume makes it easy to set up, monitor and manage your WiFi network - all from the app's award winning intuitive design. Gain control over your home WiFi to check who's online, fix issues with your network, set parental controls like limiting access during homework or mealtimes, plus more. Welcome to a whole new WiFi Experience with Point SmartHome.

About

BTES Engage

Manage your utility and internet services with this app. View account details, make payments, track energy usage, and report outages. Easily contact your provider for support.

Highlights
  • View account balance and due date
  • Make payments
  • View bill history
  • Track energy usage
  • Report outages
  • Contact provider
Read full description

BTES is a municipally owned electric utility that also provides high-speed Internet, telephone, and video services over a fiber-optic network. Utilize the BTES Engage mobile app to view your account balance and due date, make payments, and view your bill history. View energy usage graphs to identify trends, report outages, and easily contact BTES.

Screenshots

Point SmartHome4 screens
BTES Engage4 screens

Verdict

The call

The clearest difference is rating: BTES Engage at 4.7 against Point SmartHome's 2.5. BTES Engage also leads on update cadence (every 4 weeks vs every 8 months). Point SmartHome's advantage is review sentiment (30% vs 0%) and iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BTES Engage holds the better App Store score, 4.7 against 2.5. Both are backed by a comparable volume of ratings — 16 and 23 respectively. Written reviews complicate that: 30% of Point SmartHome's written reviews are positive against 0% of BTES Engage's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Point SmartHome ships an update every 8 months, BTES Engage every 4 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Point SmartHome versus BTES Engage: the parameters behind the verdict, then further details
ParameterPoint SmartHomeBTES Engage
PriceFreeFree
Rating2.5 (16 ratings)4.7 (23 ratings) — better
Positive reviews30.0% of reviews — better0.0% of reviews
Number of ratings1623 — better
Update frequencyEvery 8 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size361 MB29 MB
Age rating4+17+
DeveloperPlume Design, Inc.Bristol Tennessee Essential Services

Customer experience

Point SmartHome

All ratings12 ratings
Positive33.3%
Neutral8.3%
Negative58.3%
Written reviews10 reviews
Positive30.0%
Neutral0.0%
Negative70.0%

BTES Engage

All ratings23 ratings
Positive91.3%
Neutral0.0%
Negative8.7%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Point SmartHome

No in-app purchases

None

BTES Engage

No in-app purchases

Questions

Is Point SmartHome free?
Point SmartHome is free to download, with no in-app purchases.
Is BTES Engage free?
BTES Engage is free to download, with no in-app purchases.
Which has better reviews, Point SmartHome or BTES Engage?
BTES Engage is rated higher. Point SmartHome averages 2.5 out of 5 from 16 ratings, while BTES Engage averages 4.7 from 23 ratings.
Do Point SmartHome or BTES Engage have ads?
Neither Point SmartHome nor BTES Engage shows ads.
Which is updated more often, Point SmartHome or BTES Engage?
Point SmartHome ships an update every 8 months, and BTES Engage every 4 weeks. Most recently, Point SmartHome was updated on October 23, 2026 and BTES Engage on October 24, 2026.

Other comparisons