Newbury BS vs HRBS

• A secure way to manage your Newbury Building Society accounts wherever you are. • Register for our myaccounts online service to get access to the app. • Once you have registered you can use a passcode, touch ID, or face ID to log-in securely. • View your savings balances, interest rate and transactions. • Transfer money to your other Newbury savings accounts or your existing nominated account. • View your Newbury mortgage account details, transactions, and its remaining term. • View and manage your personal details and contact us through a secure messaging service. How do I access the myaccounts mobile app? If you are already registered for our myaccounts online service: • Download the app. • You will need your myaccounts online service username, password, and one time password to log-into the app for the first time. • If your device supports it, you can then set up fingerprint or face ID as a secure and quick login. If you have not already registered for our online service myaccounts • Please visit www.newbury.co.uk/myaccounts/ to register. • Once you have received your myaccounts online service username, password, and memorable word by email and your verification code by post, you will be able to download and access the app. If you are having problems downloading the app, firstly please ensure your device has been updated, or you can call us on 0800 988 4857 (Monday to Friday 9.00am until 5.00pm, Wednesdays from 9.30am. Saturdays 9am to 12 noon.) What can I do on the myaccounts mobile app? • View all your savings accounts, balances, transactions, and current interest rates. • Open or close an online savings account. • Transfer money to another Newbury savings account or your existing nominated bank account – please note our transfer times https://www.newbury.co.uk/news-knowledge/faq/withdrawing-money/. • View and or/cancel pending transactions. • Set up transfers in advance. • View interest rate history of savings accounts. • View your Newbury mortgage account(s), repayment type, balances, interest rates, payments, and end dates. • View and manage your personal details. • View, send and receive secure messages, once your verification code has been added. • Give your savings accounts a ‘nickname’ like ‘Holiday fund’. • Set a savings goal. Staying safe online We are committed to keeping your money and personal information safe while using Newbury's online services, but there are a few simple things you can do too. • Create a password or PIN to access your device. • Never share your login details or personal information. • When using the app in a public location, ensure that no-one can see any of your personal details. • Always log-out of the app when you have completed your viewing or transactions. Important information • Please ensure your device is updated with the latest software, to ensure the app works efficiently. • View our Savings Terms and Conditions, which can be found in the app or on our website here: https://www.newbury.co.uk/myaccounts/myaccounts-and-myaccounts-mobile-app-terms-use/ • We have provided a myaccounts mobile app Frequently Asked Questions page on our website here https://www.newbury.co.uk/myaccounts/newbury-building-society-app/myaccounts-mobile-app-faqs/ . • The app is available on any iOS device running 15.0 and above. • Newbury Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number 206077). Registered office: Newbury Building Society, 90 Bartholomew Street, Newbury, West Berkshire, RG14 5EE.

Manage your Hinckley & Rugby Building Society accounts securely, wherever you are, using the H&R Online app. Key features • View savings accounts, balances and interest rate history • Transfer funds to other Hinckley & Rugby accounts • Withdraw funds to a nominated account (subject to account Terms & Conditions) • Set savings goals and monitor progress • View mortgage payments and outstanding balances • Secure online messaging • Online notifications for new product and services • Manage marketing preferences How to access the H&R Online app If you are already registered for the H&R Online service: • Download the app. • You will need your username, password, and one time password to log-into the app for the first time. If you have not yet registered for H&R Online: • Please visit online.hrbs.co.uk to sign up. • A verification code will be sent to you via post within five working days. Staying safe online Hinckley & Rugby has prioritised security to safeguard members’ sensitive financial information, protect privacy and prevent fraud. Members will be able to navigate through a range of online services from the comfort of their computer, tablet or smartphone while knowing their transactions are conducted in a secure environment. There are a few simple things you can do to stay safe online. • Never share your login details or personal information with anyone. • When using the app in a public location, ensure that no-one can see any of your personal details. • Always log-out of the app when you are finished using it. Get in touch If you have any questions, please contact us by calling 01455 894 060. Our phone lines are open Monday – Friday 9am to 5pm, and Saturdays 9am to 12pm. Please note, we are closed on Sundays and bank holidays. Important information • Please ensure your device is updated with the latest software, to ensure the app works efficiently. • Terms and Conditions for H&R Online can be found at the following link: www.hrbs.co.uk/savings/savings-account-terms-and-conditions/ • View our Savings Terms and Conditions, which can be found in the app or on our website at the following link: www.hrbs.co.uk/savings/savings-account-terms-and-conditions/ • Hinckley & Rugby Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. The Society’s registration number is 206043. Registered office: Upper Bond Street, Hinckley, Leicestershire, LE10 1NZ