Comparison

WitnessWork vs Return Visits

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WitnessWork

This app helps Jehovah's Witnesses manage their field service activities. It offers tools for organizing contacts, scheduling visits, tracking time, and viewing progress reports. Features include automatic mapping, customizable reminders, and secure data sharing.

Highlights
  • Contact management with map integration
  • Return visit scheduling and reminders
  • Service time tracking with automatic caps
  • Progress reports and statistics
  • Home screen widgets
  • Secure contact sharing and import
  • Customizable territory management
Features
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WitnessWork (formerly JW Time) is the easy way for Jehovah's Witnesses to manage their field service priorities. Designed to focus on user experience, WitnessWork is simple yet feature-rich. KEY FEATURES CONTACTS - Automatic Pins place a contact's address on your map - Dedicated Contacts tab with fuzzy search, smart sorting, and stacked filters - Contact avatars — a photo or emoji, with tap-to-expand fullscreen viewing - Share & import contacts via secure links — easily transfer calls to other publishers - Switching from MyTime? Import your contacts and visit history from a MyTime backup, with a preview before anything is added - Customize pin colors, or touch, hold, and drag to adjust any pin's location - Create coordinate-only contacts for rural territory - Customize the day thresholds and colors behind contact staleness - Dismiss contacts you no longer wish to visit, with reminders when it's time to return - Recover deleted contacts, and add custom fields to any contact - Swift options to reach an address, call, message, email, & more CONVERSATIONS & RETURN VISITS - Make "conversations" that link to contacts and notify you about upcoming return visits - "Upcoming Visits" reminds you of the day's conversations, so you never forget a return visit - Approaching and missed conversations surface on your home screen - Intelligent and automatic study counting SCHEDULING & PLANS - Schedule your service time and create one-time or recurring plans - Recurring plans by day of week and week of month (e.g. "first Monday"), with per-instance overrides - Assign a Type to each plan so projected totals reflect the right credit - A Schedule screen with a calendar view of day plans and recurring conversations - Annual Schedule view to confirm you've planned enough time for the whole service year TIME TRACKING & PROGRESS - Timer (stopwatch) to track your day's service time - Time tracking for every type of publisher, or customize it to exactly what you need - Automatic goal creation based on your publisher type - Time credit with an automatic 55-hour monthly cap, plus time rollover into the next month - Progress Screen 2.0 — Month, Year, and All-time views with customizable milestones, category breakdowns, and lifetime hours - Statistics on your monthly and yearly reports, plus notes on time entries - Beautiful celebrations the moment you cross a goal - Gamified service reporting via your "Monthly Routine" MAP - Quick access to relevant info while finding nearby contacts - Address autocomplete — start typing to see suggestions - Live progress while locating contacts, which you can skip midway SYNC, BACKUP & WIDGETS - Home screen widgets — month calendar, appointments, hours, and contacts - iCloud sync (Supporter) keeps reports, contacts, and plans in step across your devices, with optional photo sync - Backup and restore in seconds, with automatic backup reminders PERSONALIZATION - A whole new look — floating tab bar, frosted cards, and a fresh, modern feel - Redesigned home profile card showing your role, time served, and fun stats - Toggle visibility of home screen sections - Light, dark, or device theme, plus an optional custom accent color (Supporter) - Choose how time displays — decimal (13.5) or hours & minutes (13 Hrs 30 Mins) - Set date format, clock style, and start of week independently from app language, with an Auto option - Adjustable font size, and available in 18 languages MORE - Easy-to-understand monthly and annual service reports - Continual FREE updates WitnessWork does not and will never track any personal information. All personally identifiable data stays local to your device and is never sent to external servers. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Return Visits

This app helps you track people met during ministry, logging conversations and visit details. It generates monthly reports and suggests who to visit next, with map integration for navigation. All data is encrypted and stored locally for privacy.

Highlights
  • Log return visits and Bible studies
  • Generate monthly field service reports
  • Suggests next contacts
  • Map integration for directions
  • Encrypted local data storage
  • Offline functionality
Features
Read full description

Return Visits – Field Service helps you remember the people you meet in your ministry — and pick up every conversation right where it left off. Keep your return visits and Bible studies in one private place: who you spoke with, where they live, what you talked about, and when to go back. When the month ends, your field service report is ready in a tap. No feeds, no streaks, no scores — just the next conversation, ready when you are. REMEMBER EVERY RETURN VISIT • Create a contact in seconds — at the door, or later from notes. • Log each visit with the outcome, your ministry notes, and any literature you left. • Mark who has become a Bible study, and fix or remove a visit you logged by mistake. • If a call interrupts you mid-form, what you typed is waiting when you come back. YOUR MONTHLY REPORT, READY • A Report tab gathers what you need for your field service report: Bible studies, hours, and whether you shared in the ministry. • Log your hours by category and set a monthly or service-year goal. Don't report hours? Turn time tracking off — your monthly report stays a tap away on the dashboard. • Copy or share your report in one tap. Only your totals, plus any comment you add, are shared — never contact names or visit notes. NEVER MISS THE NEXT CONVERSATION • A gentle dashboard suggests who to see next: by momentum, by distance, or by how long it has been. • Set a reminder right after a visit; the Coming up list and snooze keep you on schedule. FIND YOUR WAY BACK • See your return visits on a map and get directions in Apple Maps, Google Maps, or Waze. • No street address? Save a spot as GPS coordinates, a Plus Code, or a pasted map link. • Share an address with a ministry companion by text message. BRING YOUR RECORDS WITH YOU • Import contacts from your phone, or bring over your records from a My Time backup. • Make an encrypted backup, protected by a recovery phrase only you keep. YOUR NOTES STAY YOURS • Everything is encrypted on your device. After sign-in, the app works fully offline (the map needs a connection). • Your contacts and notes never reach our servers — you hold the only key. • No ads. No tracking of the people you visit. MADE WITH CARE • In English, Spanish, Portuguese, and French. • Most things are three taps away. • Full VoiceOver, Dynamic Type, and accessibility support. ABOUT Field Service Companion is a personal ministry tool for individual publishers. It is an independent product — not affiliated with, endorsed by, or an official product of Jehovah's Witnesses, jw.org, or the Watch Tower Bible and Tract Society of Pennsylvania. Learn more at returnvisits.org

Screenshots

WitnessWork4 screens
Return Visits4 screens

Verdict

The call

The clearest difference is in-app purchases: Return Visits at none against WitnessWork's 10. WitnessWork's advantage is ratings volume (449 vs 9). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. WitnessWork sells 10 in-app purchases, starting at $0.99 per month. Return Visits asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for WitnessWork against 5.0 for Return Visits. That said, the two scores are not equally well evidenced: WitnessWork has 449 ratings behind it against 9, so its average is the more settled of the two. Written reviews are what separate them: 95% of WitnessWork's written reviews are positive against 100% of Return Visits's.

UpkeepUpdate frequency

WitnessWork ships an update fortnightly, Return Visits every 8 days. The most recent releases landed on November 7, 2026 and November 10, 2026 respectively.

Scorecard3 real differences · 7 level
WitnessWork versus Return Visits: the parameters behind the verdict, then further details
ParameterWitnessWorkReturn Visits
PriceFreeFree
Rating4.9 (449 ratings)5.0 (9 ratings) — better
Positive reviews95.5% of reviews100.0% of reviews — better
Number of ratings449 — better9
Update frequencyFortnightlyEvery 8 days — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.415.0 — better
Further details — not scored
Size104 MB47 MB
Age rating4+4+
DeveloperLevi WilkersonVineyard Software LLC

Customer experience

WitnessWork

All ratings446 ratings
Positive98.2%
Neutral1.1%
Negative0.7%
Written reviews88 reviews
Positive95.5%
Neutral2.3%
Negative2.3%

Return Visits

All ratings8 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

WitnessWork

Reported bugs

2 issues
  • Glitches After Latest Update
  • Time Calculation Discrepancies

Requested features

5 requests
  • Lock Screen Widget
  • Ability to Configure Week Start Day
  • Time Entry with Notes
  • Integration with Congregation Apps
  • Placement Tracking for Literature and Videos

Return Visits

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

WitnessWork

Subscriptions8
  • Monthly Donation$0.991 Month
  • Monthly Donation$1.991 Month
  • Monthly Donation$2.991 Month
Show 5 more
  • Monthly Donation$3.991 Month
  • Monthly Donation$4.991 Month
  • Annual Donation$9.991 Year
  • Annual Donation$14.991 Year
  • Annual Donation$19.991 Year
One-time2
  • One Time Donation$3.99
  • One Time Donation$9.99
None

Return Visits

No in-app purchases

Questions

Is WitnessWork free?
WitnessWork is free to download, with in-app purchases available.
Is Return Visits free?
Return Visits is free to download, with no in-app purchases.
Which has better reviews, WitnessWork or Return Visits?
Return Visits is rated higher. WitnessWork averages 4.9 out of 5 from 449 ratings, while Return Visits averages 5.0 from 9 ratings.
Do WitnessWork or Return Visits have ads?
Neither WitnessWork nor Return Visits shows ads.
Which is updated more often, WitnessWork or Return Visits?
WitnessWork ships an update fortnightly, and Return Visits every 8 days. Most recently, WitnessWork was updated on November 7, 2026 and Return Visits on November 10, 2026.

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