The Ribbn App vs cention

The Ribbn app is a new way to sell with leading secondhand stores! Easily upload and sell your items with any secondhand store powered by Ribbn. Review your earnings, and keep tabs on the status of your items in real-time. FOR SELLERS SELL WITH OUR NETWORK OF SECONDHAND STORES • Easily sell your items with any secondhand store powered by Ribbn. • If your items are rejected by one store, painlessly re-submit them to another store without having to repeat the upload process. QUICKLY SNAP PHOTOS OF YOUR ITEMS AT HOME • You don’t have to worry about taking good photos! Store employees will professionally retake photos of your items if they’re approved, so they can sell as fast as possible. • All we need from you are 1 or 2 photos and a few key pieces of information, like the brand. GET NOTIFIED WHICH ITEMS ARE ACCEPTED AND WHAT THEY’LL SELL FOR • No need to drag bags of clothing to your local secondhand store, only to hear that they don’t want most of your items. After uploading items in the app, the store will notify you as to which ones they’ve accepted and how much they want to sell them for, so you only have to bring in items you know they want. • No commitment! If you don’t like the sale price they suggest, you can decline their offer and try again with a different store. BRING OR SEND IN YOUR ITEMS — THE STORE DOES THE REST • Mail your items or physically bring them into the store. Then lay back and relax; your job is done! STAY IN THE LOOP — REAL TIME CHAT WITH YOUR STORES • Can’t figure out the status of an item or need it returned to you? Chat with store employees in real time. KEEP TRACK OF YOUR EARNINGS AND GET PAID • Have full transparency on your earnings, so you always know… • how much your items have sold for • what your commission is for them • your lifetime earnings with a specific store • and more. FOR SECONDHAND STORE MERCHANTS AND STAFF Run your resale business from your mobile device. Process orders, manage products, track sales, chat with customers and sellers, approve or reject sellers’ uploaded items and more. MANAGE YOUR PRODUCTS IN‑APP • Upload product photos • Assign products to sellers • Set product and pricing details • Assign/unassign Ribbn RFID/QR tags to products REVIEW SELLER UPLOAD ITEMS • Approve or reject seller uploaded items • Make an offer with a starting resale price • Get notified about which items sellers have committed to sell with you PROCESS STORE CHECKOUTS IN A FEW TAPS • Search or scan items to add to cart • Link orders to new or existing customers • Add discounts to orders • Capture payments with Ribbn’s payment terminal powered by Stripe RESPOND TO REAL-TIME INFORMATION • See live sales • Get new order notifications • Communicate with customers and sellers FOLLOW UP WITH CUSTOMERS AND SELLERS • View and manage your customer segments • Add and edit customer details • Contact your customers with custom notifications and real-time chat Whether you’re a merchant focused on curation and quality or a seller looking for a better secondhand experience, Ribbn is a powerful, fully-integrated re-commerce platform tailored to modernizing all sides of the circular economy.

Transform your customer experience with Cention, your all-in-one solution for unparalleled communication and support. Elevate your business with a truly omnichannel platform that seamlessly integrates Chat, Email, Phone, SMS, Messaging, and Social Media, providing a comprehensive 360° view of your operations. Responsive Customer Support: Respond to your customers on any channel, ensuring a connected and streamlined experience. Unify and collaborate your workforce across various communication channels, making it easier to handle customer responses and queries. Automation for Efficiency: Automate, delegate, and label tasks to keep errands organized based on priority, time, and value. Implement advanced CSS capabilities such as chatbots, website FAQs, and a Knowledge Base to enhance the efficiency of your contact center. Data-Driven Personalization: Grow your contact database with personalized data using artificial intelligence solutions. Integrate apps and processes into your contact center to better suit your business needs and support your agents with organized information through the Knowledge Base. Efficient Errand Handling: Set up errand tags, prioritize tasks, and create personalized templates for frequently asked questions. Maximize your team's efficiency, enabling them to provide quick and effective resolutions to customer queries. Seamless Collaboration: Allow agents to collaborate within the organization or with external experts to enhance customer query responses. Create a safe space for communication, ensuring easy information acquisition. Why Cention: Extensive Analytics: Generate customized reports for better decision-making, including SLA times, incoming errands, and organization overviews. Keep your contact center COPC-compliant and verified by certified coordinators. Easy and Transparent Pricing: Pay for what you use with our simple and transparent pricing structure. Customer-Centric: Agents never have to transfer a customer again with our Omnichannel contact center software.