Dirghayu vs VCIMS

Central Pension Accounting Office (CPAO) is providing various services to stake Pensioners through its Mobile App. CPAO has developed a DIRGHAYU Pensioners Mobile App for use of pensioners for availing various services. Pensioners/ Family Pensioners can register on the DIRGHAYU Mobile APP by providing PPO number, Date of Birth & Date of Retirement/Date of Death (in case of Family pensioner). This Mobile App provides the following features:- • Facility to view the Pensioner Profile • Digital record of Pension & Revision Orders • Download facility of pension/Revision orders sent to banks • Tracking status of pension processing • Facility for obtaining feedback of pensioners • Monthly details of pension payments • Registration of Help Request and status check Features of APP :- • Navigation One can navigate all important details like Basic Pension, Number of Revisions that have taken place till date, Number of help request registered and last amount paid to pensioner. • Last 24 Payments / Transactions Details Display last 24 payment/Transaction details if available for particular pensioner • List of SSAs issued Display list of all SSAs issued for particular pensioner. User can download any available SSA from this section in .pdf format. • List of Registered Help Requests Enable pensioner to view all Help request registered till date and also check their status.

An additional Interface made available for receiving lodging online complaints/ information by citizens on corruption related matters without fear or favour without disclosing the identity to Authorities and helps Departments taking cognizance and action on such information/ complaints while ensuring it’s much faster communication through the mobile app/portal.