Comparison

Alice Ray vs BitoDesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alice Ray

This app serves as a universal client for XRAY and v2ray protocols. It supports various connection types including VLESS, VMESS, Shadowsocks, and Trojan, allowing users to connect to any provider's key or their own secure server.

Highlights
  • Universal XRAY/v2Ray client
  • Supports VLESS, VMESS, Shadowsocks, Trojan
  • Connect to provider keys
  • Set up own secure server
  • Fast and prompt support
Features
Read full description

Universal client supporting XRAY, v2ray. - Supports protocols: VLESS, VMESS, Shadowsocks, Trojan. - You can load the key of any provider or set up your own secure server - Fast - Prompt and friendly support

About

BitoDesk

Features
Read full description

BitoDesk – Smart Customer Support Made Simple BitoDesk is an all-in-one customer support platform that helps businesses manage customer conversations, tickets, and teams efficiently. Designed for startups, growing businesses, and enterprises, BitoDesk enables faster responses, improved productivity, and higher customer satisfaction from a single unified system. Everything You Need to Excel in Customer Support BitoDesk brings together ticket management, live chat, AI automation, analytics, and team management in one powerful platform. Unified Dashboard Get a clear overview of your entire support system. View open tickets instantly Monitor agent availability Track live activities and system status Stay in control with one glance Smart Ticket Management Organize and track all customer requests efficiently. Track open tickets Access closed ticket history Request and approve ticket closures Ensure no customer issue is missed Real-Time Live Chat Respond to customers instantly with reliable chat tools. Search and filter conversations Manage active and closed chats Track unread messages and sessions Deliver faster responses Website Chat Widget and AI Chatbot Automate support and provide assistance around the clock. Customize widget branding and welcome messages AI chatbot for frequently asked questions Automatic transfer to human agents 24 by 7 customer support availability Analytics and Reports Gain insights to improve performance and efficiency. Analyze ticket trends Monitor agent productivity Export detailed reports Make data-driven decisions Team Management Manage your support team with ease. Add or remove team members Assign roles and permissions Maintain an organized team structure Scale your support operations easily Why Businesses Choose BitoDesk All support tools in one platform AI-powered automation to reduce manual work Real-time tracking for faster resolution Increased productivity and customer satisfaction Built to scale with your business Proven Results Faster response times Reduced support workload High customer satisfaction Improved team efficiency BitoDesk is secure, reliable, and easy to use. Download BitoDesk today and transform the way you manage customer support.

Screenshots

Alice Ray4 screens
BitoDesk4 screens

Verdict

The call

The clearest difference is update cadence: BitoDesk at every 4 days against Alice Ray's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Alice Ray ships an update monthly, BitoDesk every 4 days. The most recent releases landed on October 9, 2026 and October 5, 2026 respectively.

Scorecard1 real difference · 9 level
Alice Ray versus BitoDesk: the parameters behind the verdict, then further details
ParameterAlice RayBitoDesk
PriceFreeFree
Rating4.2 (13 ratings) — better—
Positive reviews74.7% of reviews—
Number of ratings13 — better—
Update frequencyMonthlyEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, MaciPhone, iPad, iPod
Requires iOS16.015.6 — better
Further details — not scored
Size105 MB2 MB
Age rating4+17+
DeveloperAvenix LTDHashCash Consultants LLC

Bugs and requests

Alice Ray

Reported bugs

10 issues
  • VPN stopped working after subscription
  • Connection drops frequently
  • Cannot access Telegram support without VPN
  • Issues with specific servers/locations
  • App not installing on Mac
Show 5 more
  • VPN not working after updates
  • Problems with TikTok connection
  • Inability to connect on iPhone and PC
  • Main screen unresponsive
  • Data privacy concerns

Requested features

7 requests
  • Add dark mode
  • Make app available for MacOS
  • Allow manual selection of apps for VPN routing
  • Add ChatGPT and Claude to app routing list
  • Enable launching via commands
Show 2 more
  • Add option to choose apps for automatic VPN connection on iOS
  • Improve iOS app functionality for app selection

BitoDesk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Alice Ray

No in-app purchases

None

BitoDesk

No in-app purchases

Questions

Is Alice Ray free?
Alice Ray is free to download, with no in-app purchases.
Is BitoDesk free?
BitoDesk is free to download, with no in-app purchases.
Do Alice Ray or BitoDesk have ads?
Neither Alice Ray nor BitoDesk shows ads.
Which is updated more often, Alice Ray or BitoDesk?
Alice Ray ships an update monthly, and BitoDesk every 4 days. Most recently, Alice Ray was updated on October 9, 2026 and BitoDesk on October 5, 2026.

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