Alice Ray vs BitoDesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alice Ray
This app serves as a universal client for XRAY and v2ray protocols. It supports various connection types including VLESS, VMESS, Shadowsocks, and Trojan, allowing users to connect to any provider's key or their own secure server.
- Universal XRAY/v2Ray client
- Supports VLESS, VMESS, Shadowsocks, Trojan
- Connect to provider keys
- Set up own secure server
- Fast and prompt support
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Universal client supporting XRAY, v2ray. - Supports protocols: VLESS, VMESS, Shadowsocks, Trojan. - You can load the key of any provider or set up your own secure server - Fast - Prompt and friendly support
BitoDesk
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BitoDesk – Smart Customer Support Made Simple BitoDesk is an all-in-one customer support platform that helps businesses manage customer conversations, tickets, and teams efficiently. Designed for startups, growing businesses, and enterprises, BitoDesk enables faster responses, improved productivity, and higher customer satisfaction from a single unified system. Everything You Need to Excel in Customer Support BitoDesk brings together ticket management, live chat, AI automation, analytics, and team management in one powerful platform. Unified Dashboard Get a clear overview of your entire support system. View open tickets instantly Monitor agent availability Track live activities and system status Stay in control with one glance Smart Ticket Management Organize and track all customer requests efficiently. Track open tickets Access closed ticket history Request and approve ticket closures Ensure no customer issue is missed Real-Time Live Chat Respond to customers instantly with reliable chat tools. Search and filter conversations Manage active and closed chats Track unread messages and sessions Deliver faster responses Website Chat Widget and AI Chatbot Automate support and provide assistance around the clock. Customize widget branding and welcome messages AI chatbot for frequently asked questions Automatic transfer to human agents 24 by 7 customer support availability Analytics and Reports Gain insights to improve performance and efficiency. Analyze ticket trends Monitor agent productivity Export detailed reports Make data-driven decisions Team Management Manage your support team with ease. Add or remove team members Assign roles and permissions Maintain an organized team structure Scale your support operations easily Why Businesses Choose BitoDesk All support tools in one platform AI-powered automation to reduce manual work Real-time tracking for faster resolution Increased productivity and customer satisfaction Built to scale with your business Proven Results Faster response times Reduced support workload High customer satisfaction Improved team efficiency BitoDesk is secure, reliable, and easy to use. Download BitoDesk today and transform the way you manage customer support.
Screenshots
Verdict
The clearest difference is update cadence: BitoDesk at every 4 days against Alice Ray's monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Alice Ray ships an update monthly, BitoDesk every 4 days. The most recent releases landed on October 9, 2026 and October 5, 2026 respectively.
| Parameter | Alice Ray | BitoDesk |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (13 ratings) — better | — |
| Positive reviews | 74.7% of reviews | — |
| Number of ratings | 13 — better | — |
| Update frequency | Monthly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, Mac | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 105 MB | 2 MB |
| Age rating | 4+ | 17+ |
| Developer | Avenix LTD | HashCash Consultants LLC |
Bugs and requests
Alice Ray
Reported bugs
10 issues- VPN stopped working after subscription
- Connection drops frequently
- Cannot access Telegram support without VPN
- Issues with specific servers/locations
- App not installing on Mac
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- VPN not working after updates
- Problems with TikTok connection
- Inability to connect on iPhone and PC
- Main screen unresponsive
- Data privacy concerns
Requested features
7 requests- Add dark mode
- Make app available for MacOS
- Allow manual selection of apps for VPN routing
- Add ChatGPT and Claude to app routing list
- Enable launching via commands
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- Add option to choose apps for automatic VPN connection on iOS
- Improve iOS app functionality for app selection
BitoDesk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Alice Ray
No in-app purchases
BitoDesk
No in-app purchases









