Ascend Files vs OpenFrame Console

Ascend Files is a secure, enterprise-class backup and file sharing solution. With Ascend Files, your files and folders are always backed up and in sync across your desktop, your mobile devices, and the web. With the Ascend Files mobile app, you can: • Open and view your backed up files directly from your mobile device • Share files with colleagues and business partners • Mark files as favorites for offline access • Upload files from your mobile device to your Ascend Files folder The Ascend Files mobile app will only work for subscribers to the Ascend Files service.

Your OpenFrame console on your phone. Fleet, tickets and clients in one place. Mingo, your built-in AI copilot, reads the alert, finds the root cause and proposes the fix. Your tech approves it with one tap. OpenFrame unifies RMM, ticketing, patch management, MDM and monitoring. Built for MSPs and MSSPs. Everything the desktop console does, minus remote device control. • Assign and resolve tickets on the move • Chat with clients in-app • Search your fleet, see what's online now • Go from alert to root cause in one thread • Spot failing policies before they become tickets • Schedule scripts and check runs anywhere • Approve AI actions with one tap. Every action is logged Push notifications for critical alerts. Face ID and Touch ID login. Remote device control lives in the desktop version.