BoostBi vs CX@Swarovski

The app allows retailers to monitor physical store data collected by V-Count sensors. It aggregates and compares data across timelines, offering a performance analysis from top to bottom. It highlights the top five stores with their traffic and conversion rates. At the branch level, it provides traffic data over various timelines and details on add-ons like staff and children traffic, demographics, etc. Users can filter data by selecting different time intervals and branches. The Profile section allows users to log out and create support tickets for issues like offline devices.

CX@Swarovski is a dedicated mobile application designed to support and empower Swarovski store teams around the world. This internal tool provides access to curated content that enhances team knowledge, engagement, and performance in delivering exceptional customer experiences. The app offers a streamlined and intuitive interface, allowing users to explore a variety of learning modules, service insights, and product-related updates. It serves as a central hub for continuous learning and development, aligned with Swarovski’s commitment to excellence in retail. Key features include: - Access to exclusive learning content tailored for store teams - Service and experience guidelines to support daily interactions - Updates on product highlights and seasonal focuses - Interactive modules to reinforce knowledge and skills - Notifications for new content and important updates Join us in shaping the future of customer experience at Swarovski—one interaction at a time.