Refratechnik Connect vs OtoTasdik

Refratechnik Connect – your digital connection to refractory expertise Our app brings you closer to Refratechnik – directly, mobile, and interactively. It was developed specifically for tech-savvy users to facilitate access to our know-how and simplify communication with us. The aim of the app is to simplify technical feedback, respond more quickly to requests, and identify needs at an early stage. The focus is on user-friendly and practical use. The app already offers a selection of useful functions – from practical calculation tools to the latest industry news and easy ways to contact our technical sales team. Further digital tools and functions are already in preparation and will be continuously integrated. The myREFRA customer portal: By logging into the myREFRA customer portal, our customers gain access to additional exclusive functions that greatly simplify collaboration. Stay connected. Work smarter. Welcome to Refratechnik Connect.

Show to workshop: let the shop scan your car's QR and the job lands in your wallet by itself. Workshops now seal a work order in one tap. SHOW TO WORKSHOP • Your car's page has a new "Show to workshop" button. When the shop scans this QR the work order opens on your exact car; once the job is sealed, the record lands in your wallet by itself and you get a notification. • The QR never carries your VIN; it is a single-use code valid for 5 minutes. When it expires, "Renew" gives you a fresh one. • A wrong record can still be removed from your wallet, as before. WORKSHOPS • A work order now has three states: Open, Sealed, Handed over. "Seal" is one tap and the service slip is ready at once. Inspection-line steps such as queue and quality control are gone from workshop screens. • "Scan QR" on the dashboard and in the new work order: scan the customer's wallet QR and the vehicle fills itself in. • The VIN is now required, so the work order opens on the real car. Scan the door sticker, windshield or registration with the camera ("Scan VIN") — real VINs with I, O or Q are accepted. • Older records that showed a meaningless code in place of a VIN now show the plate and "VIN unknown". Enter the real number with "Add VIN" and the history merges. • Workshops signing up with Google can finish registering; signing in on an unfinished account takes you to the form. The dashboard refreshes itself after a new work order or a status change. ENGINE • Adding a car has a new Motor step; the kW field comes from P.2 on the registration document. Once brand and model are set, engine-type suggestions appear; type your own if it is not listed. APPEARANCE • In dark and light mode some button labels and loading spinners could fall into the same colour as their background; all fixed.