Comparison

Cisco Zero Trust Access vs SysAid

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cisco Zero Trust Access

This client provides secure, seamless access to organizational applications using zero trust principles. It enforces least privilege and contextual insights to grant access only when authorized, enhancing both user simplicity and IT efficiency.

Highlights
  • Zero Trust Access
  • Least privilege principles
  • Contextual insights
  • Seamless application connection
  • User simplicity
  • IT efficiency
Read full description

This is the Cisco Zero Trust Access client which is for use in conjunction with the Cisco Secure Access service. Cisco Zero Trust Access delivers a universal experience that seamlessly and securely connects any user to their applications. Please report any question to: ac-mobile-feedback@cisco.com LICENSING AND INFRASTRUCTURE REQUIREMENTS You must be connecting to an organization leveraging the Cisco Secure Access solution to enable Zero Trust Access to utilize this software. Your administrator will let you know if this application is for you. If you are looking for a client for use with your Cisco Secure Firewall, you should be using the Cisco Secure Client. For information on Cisco Secure Access, please see: https://www.cisco.com/site/us/en/products/security/secure-access/index.html Modernize remote access with Zero Trust Access Secure, remote access to all private apps Cisco Zero Trust Access client uses least privilege principles, contextual insights to deny access by default and allow access to apps when granted. combines a unique level of user simplicity and IT efficiency for frictionless access to applications. Modern security that delights users and frustrates attackers. End user license: https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/Cisco-Secure-Access-Product-Description.pdf

About

SysAid

Read full description

Get help faster with AI at your fingertips.
The SysAid mobile app lets you chat with AI for instant answers, turn conversations into tickets in seconds, track requests, take action, and access your assets, all from your phone. Stay informed, move work forward, and get things done wherever you are.

Screenshots

Cisco Zero Trust Access2 screens
SysAid4 screens

Verdict

The call

The clearest difference is update cadence: SysAid at every 3 weeks against Cisco Zero Trust Access's every 3 months. SysAid also leads on iOS requirement (15.1 vs 17.2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Cisco Zero Trust Access ships an update every 3 months, SysAid every 3 weeks. The most recent releases landed on October 8, 2026 and October 6, 2026 respectively.

Scorecard2 real differences · 8 level
Cisco Zero Trust Access versus SysAid: the parameters behind the verdict, then further details
ParameterCisco Zero Trust AccessSysAid
PriceFreeFree
Rating5.0 (4 ratings) — better—
Positive reviews100.0% of reviews—
Number of ratings4 — better—
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.215.1 — better
Further details — not scored
Size36 MB43 MB
Age rating4+4+
DeveloperCiscoSysAid Technologies Ltd.

In-app purchases

None

Cisco Zero Trust Access

No in-app purchases

None

SysAid

No in-app purchases

Questions

Is Cisco Zero Trust Access free?
Cisco Zero Trust Access is free to download, with no in-app purchases.
Is SysAid free?
SysAid is free to download, with no in-app purchases.
Do Cisco Zero Trust Access or SysAid have ads?
Neither Cisco Zero Trust Access nor SysAid shows ads.
Which is updated more often, Cisco Zero Trust Access or SysAid?
Cisco Zero Trust Access ships an update every 3 months, and SysAid every 3 weeks. Most recently, Cisco Zero Trust Access was updated on October 8, 2026 and SysAid on October 6, 2026.

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