Comparison

PatientNow Essentials vs Riviera OS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PatientNow Essentials

Features
Read full description

This app is a companion to your PatientNow Essentials account, which allows you to easily: • View, edit or book appointments right from your phone • Add or remove blocked times • View current client list and add new clients • View daily totals • View inventory and service lists • Check work schedule • View employee contact information The security options in the PatientNow Essentials app are the same as those set up for PatientNow Essentials. Easily adjust your employees' security settings from within the PatientNow Essentials software. PLEASE NOTE: To use this application, you must already be a user of PatientNow Essentials.

About

Riviera OS

Features
Read full description

Riviera OS is the AI powered operating system for elective healthcare practices. Manage patient calls, texts, and inquiries from a single mobile workspace so your team never misses a high value lead. UNIFIED INBOX Every call, text, form submission, and email lands in one place. No more switching between voicemail, SMS apps, and email clients. See the full conversation history for every patient, across every channel. BUILT IN VoIP CALLING Make and receive calls directly in the app using your practice's business number. Call recordings and transcriptions are saved automatically to each patient's timeline. Your personal number stays private. SMART CONTACTS & LEADS See every patient interaction at a glance. Calls, messages, appointments, and lead status all in one view. Know exactly where each patient is in their journey and what action to take next. AI POWERED INSIGHTS Riviera captures and transcribes every conversation, surfaces the highest priority follow ups, and helps your team respond faster with the right message at the right time. DESIGNED FOR ELECTIVE HEALTHCARE Unlike generic CRMs, Riviera is purpose built for plastic surgeons, med spas, dermatology practices, and other elective healthcare providers. Every missed inquiry is lost revenue. We built the platform to make sure that doesn't happen. KEY FEATURES āˆ™ Unified inbox across calls, SMS, and email āˆ™ VoIP calling with your practice's business number āˆ™ Automatic call recording and transcription āˆ™ Contact management with full patient timeline āˆ™ Lead tracking and status management āˆ™ Push notifications for incoming calls and messages āˆ™ Secure, HIPAA conscious architecture Riviera OS is built by Run Riviera, Inc. Learn more and book a demo at runriviera.com.

Screenshots

PatientNow Essentials4 screens
Riviera OS4 screens

Verdict

The call

The clearest difference is update cadence: Riviera OS at every 9 days against PatientNow Essentials's every 7 months. PatientNow Essentials's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price Ā· Rating Ā· Positive reviews Ā· Number of ratings Ā· Update frequency Ā· Ads Ā· In-app purchases Ā· Monetization Ā· Best chart rank Ā· Devices Ā· Requires iOS

CostPrice Ā· In-app purchases Ā· Ads Ā· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

PatientNow Essentials ships an update every 7 months, Riviera OS every 9 days. The most recent releases landed on October 27, 2026 and October 31, 2026 respectively.

Scorecard2 real differences Ā· 4 level
PatientNow Essentials versus Riviera OS: the parameters behind the verdict, then further details
ParameterPatientNow EssentialsRiviera OS
PriceFreeFree
Update frequencyEvery 7 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better16.4
Further details — not scored
Size45 MB95 MB
Age rating4+4+
DeveloperPatient Now IncRun Riviera

In-app purchases

None

PatientNow Essentials

No in-app purchases

None

Riviera OS

No in-app purchases

Questions

Is PatientNow Essentials free?
PatientNow Essentials is free to download, with no in-app purchases.
Is Riviera OS free?
Riviera OS is free to download, with no in-app purchases.
Do PatientNow Essentials or Riviera OS have ads?
Neither PatientNow Essentials nor Riviera OS shows ads.
Which is updated more often, PatientNow Essentials or Riviera OS?
PatientNow Essentials ships an update every 7 months, and Riviera OS every 9 days. Most recently, PatientNow Essentials was updated on October 27, 2026 and Riviera OS on October 31, 2026.

Other comparisons