Client Insight vs • blackball

Allows businesses to sign up, be verified as a business, and then add/search for existing clientele and add reviews to that clients profile. Other businesses can then search for a clients and read the reviews and see the photos related to that customer alongside a review rating and a star value. Client Insight was created to reduce the risk of doing business by reducing unknown variables around working with someone by providing feedback from other contractors who have worked with that customer.

blackball is the contractor-to-contractor review network built to help tradespeople protect their business, share real experiences, and make informed decisions before taking on new clients. Designed for the construction and trades industry, blackball gives contractors a reliable way to identify problem clients, highlight great ones, and strengthen the entire community through transparent, experience-based reviews. Why blackball Contractors often face slow payments, unrealistic expectations, and difficult working conditions. blackball provides a place to document real experiences so others can avoid costly mistakes and build better client relationships. Key Features • Smart Client Scoring System Quick reputation preview, net scoring, positive and negative breakdowns, review counts, and detailed history. • Comprehensive Review System Write detailed reviews including comments, project type, duration, payment amount, and location tracking. Post privately or anonymously. • Search and Discovery Find clients by name, company, or location. View full review histories and aggregated statistics. Supports multi-location clients. • Dispute Resolution Submit disputes on inaccurate reviews. Admin review and transparent tracking maintains fairness and accountability. • Company Management Create company profiles, add multiple users, assign roles, invite team members, and manage shared information. • Community Engagement Like or dislike reviews, vote on accuracy, and build a trusted professional reputation. • Modern Design Clean interface with light and dark themes, responsive layouts, and intuitive navigation. Who It Is For: General contractors, subcontractors, electricians, plumbers, carpenters, service providers, and any tradesperson who works directly with clients. Build a safer network for your business. Download blackball to join contractors protecting each other through shared experience and real knowledge.