NEMT Dispatch Driver vs Torq Driver

The NEMT Cloud dispatch driver app is specifically crafted to ensure that your non-emergency medical transportation business operations run smoothly. The driver app is easy to use, connects you with your drivers in real-time and helps you boost efficiency. The App is built with a focus on saving your time, making easy payrolls, calculating fuel expenses, and dispatching and managing trips with no time. With built-in GPS navigation, the App helps NEMT dispatchers and drivers minimize the trip process time and enables drivers to make more trips and take more convenient roads to maximize their experience. Key Features of the NEMT Dispatch Driver App: 1. Clock in, Clock out The driver app enables NEMT drivers to manage their shifts efficiently. Through the App, drivers can directly clock in and clock out; the feature allows NEMT dispatchers to do seamless shift tracking and payroll management. 2. Trip Management The NEMT Cloud Dispatch Driver App lets drivers access detailed trip information. Our App can categorize trips such as scheduled, in progress or escort (with special requirements), and even next day trips. This would keep your NEMT driver punctual at work. 3. Status Updates With the app drivers can stay alert with real time status. Drivers can get notification if any trip status is change like “on the way, arrived at pickup, trip in progress and even if completed. 4. In-App Chat This Application enables drivers of NEMT to use its built-in chat feature with dispatchers. This feature empowers the driver with real time communication, quick information exchange, exchanging words on rout difficulty, delays or route change. 5. Document Uploads NEMT drivers can upload essential documents through the App such as details of total gallons, per gallon price, or vehicle mileage. All the documents can be uploaded with no time and empower dispatchers to make instant decisions. 6. Pay Summary: Dispatchers can clearly have driver’s pay period details, mileage incentives and running incentive. Likely, drivers can also track their earning history through automated calculation feature. Easy auto access to pay cycle improves transparency and credibility between driver and dispatcher. 7. Google Maps Integration/ Customization Options The App has built-in Google Maps functionality, providing drivers with reliable navigation tools to optimize their routes and reach destinations efficiently. The App allows for extensive customization, ensuring the unique needs of different NEMT providers. This includes customizable vehicle inspection forms and accident report forms. 8. Vehicle Inspection Form Through the NEMT Cloud dispatch driver app, drivers can directly submit vehicle inspection forms. Inspection results are instantly uploaded to the dispatch system, allowing administrators to address any issues promptly and keep digital inspection records. 9. Driver Profile Update With the App your drivers can intently upload documents even the profile pictures to get register with dispatcher. The features ensure the security and safety be enhancing transparency on dispatcher side and customer side. If you have any questions or issues with the Application, please feel free to contact us at info@nemtclouddispatch.com

Torq Driver is the app for Torq Transport drivers who deliver and pick up surgical trays and medical devices. It takes you through each tour stop by stop, confirms every package with a scan and records photo proof at every stop, even when you lose signal. YOUR TOUR • See today's and tomorrow's tours, with every stop in order and the trays and tubs to drop off or pick up at each. • Start your tour to open its stops. Completed and canceled stops are marked as you go. • Open the next stop in Apple Maps, Google Maps or Waze. • Read the facility's instructions before you arrive, and tap "On the way" to let the device company know you're coming. EVERY TRAY ACCOUNTED FOR • Scan package and tray labels to confirm each drop-off and pickup, or check items off by hand. • Packages are grouped by case, with the surgeon, scheduled time and a running count for each. • Mark each pickup as all present or missing items. • At the warehouse, pickups are grouped by destination so you can load quickly. STOP ACTIONS • Complete the restocks, consignments, loose items and instrument and implant pickups dispatch assigns to a stop. • Critical and priority actions stand out, and the app reminds you if you try to leave a stop with required work undone. PHOTO PROOF • Take drop-off and pickup photos at each stop, plus a photo inside each tray at hospitals that ask for one. • Add a note to the stop. Your photos and note go out automatically with the delivery and pickup confirmation emails. WORKS WITHOUT SIGNAL • Scans, photos and completed stops are saved on your phone and sync automatically once you're back online. • The Pending actions screen shows anything still waiting to sync. CONNECTED TO DISPATCH • Get notified when tours are added, changed or removed. • While a tour is active, dispatch can see your location. Sharing stops when you stop the tour, and turns off on its own if the app is left in the background for too long. • Each completed stop updates Torq for the hospital, and confirmation emails let the device company know its trays have arrived. Choose a light, dark or system theme and adjust the text size for a full shift. A Torq Transport driver account is required.