Comparison

Intelius Search vs Helpline

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intelius Search

Access public records instantly with this app. Search by address, phone, or email to uncover details like owner information, location history, and property data. Get the information you need without extensive online searching.

Highlights
  • Public records access
  • Search by address, phone, or email
  • Reverse phone number lookup
  • Property search
  • Location history
  • Social media profiles
Features
Read full description

Get access to public records at your fingertips with the Intelius App. Search by address, phone number, or email address to quickly find the information you need. Download the Intelius App to start searching. REVERSE PHONE NUMBER LOOKUP Are you receiving calls from an unknown number? Find the owner of a phone number with a quick search on the Intelius App. A Reverse Phone Lookup could find an owner’s name, possible images, location history, social media profiles, and more. Get to the bottom of that mystery number with a simple search. PROPERTY SEARCH Moving soon? Before you sign the dotted line on your new home, do your research with a property search. Get info on the go with the Intelius app so you can look up properties while out on the housing hunt. Find property value, ownership history, possible neighbors, neighborhood crime statistics, and more with an Intelius Property Search. DOWNLOAD THE INTELIUS APP TODAY! Why waste time scouring the internet or filing public records requests? Stay informed on the go with the Intelius App. Intelius does not provide “consumer reports” and is not a “consumer reporting agency” as defined by the Fair Credit Reporting Act (FCRA). You may not use the products or services of Intelius to determine one’s eligibility for credit, housing, insurance, employment, or any other purpose subject to the FCRA.

About

Helpline

This app offers immediate access to crisis support helplines and trained counselors. Users can find relevant support by category, review organization details, and choose to call or text for assistance during difficult times.

Highlights
  • Find crisis helplines
  • Call or text counselors
  • Review organization details
  • Support for depression and suicide
  • Support for addiction and crisis
Features
Read full description

Helpline provides a simple way for you to find the help you need from trained counselors at the touch of a button. HOW DOES IT WORK Find the button that is the closest to what you may be struggling with, tap, and call the suggested helpline. Before calling, you can review a quick synopsis of the organization and the hours of operation. You can also choose to text a trained counselor by tapping our “General Crisis” button if calling is not for you. The helplines we have chosen have helped millions of people all over the United States with depression, thoughts of suicide, crisis, addiction, and more. Please remember that Helpline is not intended to be an emergency service. If you or a loved one is in immediate danger, please call 911.

Screenshots

Intelius Search4 screens
Helpline2 screens

Verdict

The call

The clearest difference is in-app purchases: Helpline at none against Intelius Search's 10. Helpline also leads on update cadence (monthly vs every 3 months) and iOS requirement (12.1 vs 15.1). Intelius Search's advantage is ratings volume (9.9K vs 37) and chart position (#115 vs unranked). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Intelius Search sells 9 in-app purchases, starting at $9.99 per month. Helpline asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Intelius Search against 4.5 for Helpline. That said, the two scores are not equally well evidenced: Intelius Search has 9.9K ratings behind it against 37, so its average is the more settled of the two. Written reviews are what separate them: 58% of Intelius Search's written reviews are positive against 50% of Helpline's.

UpkeepUpdate frequency

Intelius Search ships an update every 3 months, Helpline monthly. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 5 level
Intelius Search versus Helpline: the parameters behind the verdict, then further details
ParameterIntelius SearchHelpline
PriceFreeFree
Rating4.5 (9.9K ratings)4.5 (37 ratings) — better
Positive reviews57.9% of reviews — better50.0% of reviews
Number of ratings9.9K — better37
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#115 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.112.1 — better
Further details — not scored
Size42 MB30 MB
Age rating4+4+
DeveloperPubrec, LLC9 Count, Inc.

Customer experience

Intelius Search

All ratings9,954 ratings
Positive86.1%
Neutral4.5%
Negative9.4%
Written reviews126 reviews
Positive57.9%
Neutral6.3%
Negative35.7%

Helpline

All ratings31 ratings
Positive90.3%
Neutral3.2%
Negative6.5%
Written reviews4 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Intelius Search

Reported bugs

3 issues
  • App crashes or freezes frequently
  • Inability to cancel subscriptions easily
  • Misleading 'free' trial offers

Requested features

4 requests
  • Search by school or college attended
  • Ability to lookup social media usernames
  • More transparent pricing structure
  • Improved data accuracy and verification

Helpline

Not enough reviews yet to summarise bugs or requests.

In-app purchases

9 purchases

Intelius Search

Subscriptions3
  • Intelius Premier Subscription$9.991 Month
  • Intelius Premier Subscription$19.991 Month
  • Intelius Search All Inclusive$24.991 Month
One-time6
  • Full Profile$1.99
  • Phone Profile$1.99
  • 1 Background Check2 variants$19.99
Show 3 more
  • 1 Background Report$19.99
  • Premium Data Bundle$19.99
  • 3 Background Checks$49.99
None

Helpline

No in-app purchases

Questions

Is Intelius Search free?
Intelius Search is free to download, with in-app purchases available.
Is Helpline free?
Helpline is free to download, with no in-app purchases.
Which has better reviews, Intelius Search or Helpline?
Helpline is rated higher. Intelius Search averages 4.5 out of 5 from 9.9K ratings, while Helpline averages 4.5 from 37 ratings.
Do Intelius Search or Helpline have ads?
Neither Intelius Search nor Helpline shows ads.
Which is updated more often, Intelius Search or Helpline?
Intelius Search ships an update every 3 months, and Helpline monthly. Most recently, Intelius Search was updated on November 6, 2026 and Helpline on November 3, 2026.

Other comparisons