Comparison

Dispatch Support NPS vs UGPhoto Backup

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

UGREEN Photos Backup

★ 4.898 ratingsView app →

About

Dispatch Support NPS

Features

Read full description

This app helps the technicians perform the following: 1. Login to the tool 2. Provide and review feedback dispatch Post call feedback.

About

UGPhoto Backup

Securely back up photos and videos to your UGREEN NAS with end-to-end encryption. Manage local storage by identifying and removing duplicate or large files after backup. Offers remote access and a user-friendly interface for all your media management needs.

Highlights

Automatic photo and video backup to UGREEN NAS
End-to-end encryption for secure credentials
Local storage cleaner for duplicate and large files
Browse, manage, and download files from NAS
Remote access via UGREENlink
Preserves EXIF metadata and GPS location

Features

Read full description

Automatically back up all your photos and videos to your UGREEN NAS. UGPhoto Backup is the complete solution to secure your memories on your NAS while managing and freeing up local storage. SECURE & PRIVATE BACKUP • End-to-end encryption for your credentials • Your data never leaves your device • No tracking, no ads, complete privacy guaranteed • Works on local network & remotely via UGREENlink • SSL/TLS encryption & 2FA authentication support AUTOMATIC PHOTO & VIDEO BACKUP • Smart background backup without user action • Compatible with UGOS Pro • All formats supported: HEIC, RAW, JPEG, MP4, MOV • Preserves EXIF metadata & GPS location data • Keeps original file names and capture dates • Intelligent duplicate detection • Advanced filtering by date, size, and album • Detailed backup history with task tracking BROWSE & MANAGE NAS FILES • Navigate through your UGREEN NAS files • Preview photos, videos, and documents directly • Download files from your NAS to iPhone • Upload any files from your device • Multi-selection and batch operations • Search and organize your NAS content ON-DEVICE CLEANER • Identify large photos and videos consuming space • Detect and remove similar and duplicate photos • Find screenshots and optimize library • Clean contacts, events, and reminders • Battery optimization tips and guides • Free up iPhone storage after backup • "Already backed up" section to free up space safely EASY TO USE • Quick setup in minutes — no technical knowledge required • Monitor backups with iOS widgets & Live Activities • Dark mode support for comfortable viewing • Background notifications for status updates • Intuitive interface for all features FLEXIBLE CONNECTIVITY • UGREENlink: connect from anywhere • Direct IP/Host connection • Custom DDNS support • Automatic reconnection after network issues Perfect alternative to Google Photos or iCloud if you own a UGREEN NAS. Keep full control of your photo library and manage your device storage efficiently. Works seamlessly with other UGREEN mobile apps. Made by the UGREEN community for UGREEN users. Need help? Any suggestion or feature request for the app? Email me at contact@ugphotobackup.app! --- Some features require UGPhoto Backup Pro: monthly or yearly subscription, or lifetime purchase. Free trial available. Family Sharing included. UGPhoto Backup is not affiliated with UGREEN Group Limited. Terms: https://ugphotobackup.app/resources/terms.html

Screenshots

Dispatch Support NPS4 screens

UGPhoto Backup4 screens

Verdict

The call

The clearest difference is in-app purchases: Dispatch Support NPS at none against UGPhoto Backup's 3. UGPhoto Backup's advantage is update cadence (fortnightly vs every 2 months). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. UGPhoto Backup sells 3 in-app purchases, starting at $2.99 per month. Dispatch Support NPS asks for nothing beyond the download.

UpkeepUpdate frequency

Dispatch Support NPS ships an update every 2 months, UGPhoto Backup fortnightly. Both last shipped on October 19, 2026.

Scorecard2 real differences · 8 level

Dispatch Support NPS versus UGPhoto Backup: the parameters behind the verdict, then further details
Parameter	Dispatch Support NPS	UGPhoto Backup
Price	Free	Free
Rating	—	4.8 (98 ratings) — better
Positive reviews	—	45.5% of reviews
Number of ratings	—	98 — better
Update frequency	Every 2 months	Fortnightly — better
Ads	No	No
In-app purchases	No — better	Yes
Monetization	—	Free with in-app purchases
Devices	iPhone, iPad	iPhone, iPad
Requires iOS	17.4	17.0 — better
Further details — not scored
Size	4 MB	62 MB
Age rating	17+	4+
Developer	eClerx Services Ltd	Thomas Le gravier

In-app purchases

None

Dispatch Support NPS

No in-app purchases

3 purchases

UGPhoto Backup

Subscriptions2

Pro version - Month$2.991 Month
Pro version - Year7 Days trial$12.991 Year

One-time1

Pro version - Lifetime$34.99

Questions

Is Dispatch Support NPS free?

Dispatch Support NPS is free to download, with no in-app purchases.

Is UGPhoto Backup free?

UGPhoto Backup is free to download, with in-app purchases available.

Do Dispatch Support NPS or UGPhoto Backup have ads?

Neither Dispatch Support NPS nor UGPhoto Backup shows ads.

Which is updated more often, Dispatch Support NPS or UGPhoto Backup?

Dispatch Support NPS ships an update every 2 months, and UGPhoto Backup fortnightly. Most recently, Dispatch Support NPS was updated on October 19, 2026 and UGPhoto Backup on October 19, 2026.