GoShield User vs NYC Uno Driver

. Information You Provide to Us Account Registration. When you create an account with GoShield, we collect the information you provide us, such as your name, email address, phone number, birth date, profile photo, and payment information. You may choose to share additional info with us for your Rider profile, like saved addresses (e.g., home or work), and set up other preferences (such as your preferred pronouns). We may ask that you provide additional information related to the identity of your account, such as documents related to identification (e.g., driver’s license), a profile picture, or “selfie” imagery. If you choose to engage in additional offerings on the GoShield Platform (e.g., services for your vehicle or linking to other accounts like travel rewards), you may provide us additional information relevant to those offerings. Usage Information. We collect information about your use of the GoShield Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. Our e-bikes and scooters may collect mobile sensor data, such as speed, direction, height, acceleration, deceleration, and other technical data. We also collect information about your interactions with the GoShield Platform like our apps and websites, including the pages and content you view and the dates and times of your use. Communications Between Riders and Drivers. We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party’s actual phone number with the other. But while we use a third party to provide the communication service, we collect information about these communications and GoShield Platform chat communications, including the participants’ phone numbers, the date and time, and the contents of SMS and chat messages. For security purposes, we may also monitor or record the contents of phone calls made through the GoShield Platform, but we will always let you know we are about to do so before the call begins. Rider information shared with Driver: As part of surfacing the ride request and enabling the ride, we share with the Driver the Rider’s pickup and destination, location, name, profile photo, rating, Rider statistics (like approximate number of rides and years as a Rider), and information the Rider includes in their Rider profile (like preferred pronouns) as well as any additional stops the Rider inputs into the GoShield app. Once the ride is finished, we also eventually share the Rider’s rating and feedback with the Driver. (We remove the Rider’s identity associated with ratings and feedback when we share it with Drivers, but a Driver may be able to identify the Rider that provided the rating or feedback.)

NYC UNO is an intuitive driver app designed for ride-hailing drivers in New York City. The app offers seamless navigation, real-time ride requests, and optimized route suggestions to ensure efficient pickups and drop-offs. WHY CHOOSE NYC UNO? TRANSPARENCY – We will always clearly show drivers exactly how much they earn per ride, including base fare, bonuses, fees, and deductions. It provides real-time tracking, detailed breakdowns of income, and visibility into payment status, ensuring drivers understand their earnings and can trust the platform’s payout system FLEXIBILITY – Whether you are a full-time or part-time driver, you manage your own schedule. VEHICLE MANAGEMENT – This app allows you to manage multiple vehicles under your driver profile. 24/7 Support – On demand support is available 24/7 with in-app messaging and customizable preferences. EMERGENCY FEATURE – Safety is our top priority, for both drivers and passengers. An emergency call button is available in the app for such needs. RATING AND FEEDBACK – Drivers can directly access user rating and feedback directly from the app QUICK PAY – Choose to be paid daily or weekly with options for wallet or bank transfer EASY SIGN UP - Download the app and complete the application to start earning!