The Trunk vs GEM Resident App

Effortlessly connect with your property management, on-site teams, and community. Through The Trunk App you will see important information about your property and the wider estate. Manage access fobs and parcels, and receive instant news notifications or important messages from the office teams, helping you stay up to date with your home, the community and those things that matter most to you. These are some of the highlights: How will these options work effectively from a Residents point of view? - Communicate with the office teams - Talk to your concierge - Get parcel delivery alerts - Manage key access - Keep updated on news announcements Our Residential App called Trunk, powered by Dwellant 2.0, is a bespoke communication system where you will be able to access the following information: • Apartment instruction manuals, specifications etc. • Book move-in / move out slots. • Book in large deliveries. • Book amenities spaces. • Receive updates on the building maintenance. • General information about the building. • Contact details for service providers and the Building Managers. • Parcel management (excluding food delivery, Uber, Deliveroo etc). • Special announcements for Park & Sayer and local events. • All residents can register to their move in. • Defect reporting of any issues within your apartment, please refer to the Lendlease Home User Guide.

The GEM residents’ app provides a luxury, personal concierge service for residents living within our development. From accessing essential information about your home to taking care of everyday lifestyle needs the GEM residents’ app is at your fingertips, ready to assist you. RESIDENT SERVICES AT YOUR FINGERTIPS - Access useful property information, meet the concierge team and keep up to date with what’s going on in your development - Connect with your neighbours and join community clubs and groups - Never miss a parcel again – get notified when a parcel is ready for collection from the concierge - Book a range of on-demand services provided by trusted local providers - Explore your local neighbourhood and upcoming events - Access online fitness classes and wellbeing workshops - Log requests anytime with the concierge team - Track your requests and orders in real-time Here to assist with all your property and lifestyle needs 24/7.