DIGI9 vs Frontline by SurveySparrow

DIGI9 is a sales app designed exclusively for sales staff at DIGI9 company, revolutionizing their workflow. With seamless login, sales staff can effortlessly create client details and generate proposals tailored to their needs. Selecting products, adding them to the cart, and sending proposals to clients is now a breeze. The app also facilitates easy access to revised proposals and simplifies attendance tracking through clock-in and clock-out features. Admins create sales staff accounts via the admin dashboard, ensuring smooth onboarding. Furthermore, the app welcomes public users as guests, offering insights into company operations and providing tech support. In the next phase, client logins will empower clients to generate proposals tailored to their requirements, enhancing the app's versatility and utility.

SurveySparrow’s Frontline mobile app helps customer experience teams analyze and act on customer feedback, from the convenience of their smartphones. It's an easier way to close the loop efficiently, anywhere, any time. With a smooth and intuitive interface, the Frontline app turns your smartphone into a complete CX command center. It is also built to enterprise-grade security specs, so your data stays safe and compliant. The Frontline App includes two SurveySparrow modules: Ticketing and Executive Dashboards a. For Frontline Employees: Ticketing - View every assigned ticket at a glance - Find specific tickets with intuitive search and filters - Respond to tickets and add internal notes for context - Update ticket status and other details to reflect progress - Assign tickets to the right team members - Stay atop of ticket updates with push notifications b. For CX Leaders: Executive Dashboards - Access dashboards and view real-time insights - Customize dashboard views to highlight vital metrics - Dive into your data to explore finer details - Share insights with fellow team members Now, frontline teams can handle customer concerns without delays or misses, across platforms. CX insights are also just a few taps away, allowing business leaders to stay attuned to the customer pulse. Download the Frontline app today to deliver exceptional CX wherever you are, without compromises. Note: This app is for enterprise use only. Individual or personal accounts are not supported. Sign-in requires an email address provisioned by a verified organization. All accounts are created and managed externally by the enterprise. This app does not support sign-up or personal purchases. About SurveySparrow: SurveySparrow is an AI-powered experience management platform that empowers brands to refine customer experiences at every touchpoint. With our intuitive feedback platform and comprehensive solutions, we transform the customer journey by providing valuable insights and actionable data. We combine the power of surveys, automations, business intelligence, ticket management, online reputation management, and integrations, all in one place. SurveySparrow has a global presence, serving 200K+ customers across 149+ countries and 100+ languages. Our esteemed clientele includes brands like McKinsey, Honda, Decathlon, Dubai Tourism, McDonald’s, Audi, Shurooq, Eros Group, Tata Digital, and many more.