Flex Agents vs ODE Customer

*Flex Agent As a Flex Agent, you will be a part of a growing network of agents in a high tech environment. Your phone will become your fully integrated communication device. With bluetooth helmets, you will be able to safely communicate with merchants, customers and management. Once you have transportation and a phone, you can be a Flex Agent. Here's what the Flex Agent app (as a part of the entire Flex App) can do: A.Signup & Login 1. Sign up : Ability to sign up via email/mobile number where the agent will enter their valid email address/mobile number. The agent will select a password for sign up with the email/mobile number only. 2. Login : Ability to receive e-mail with the login credentials and a link to install the app. A. Ability to login with credentials after downloading the app. B. Ability to change their password after login. 3. Ability to edit the signup template feature (set by the service owner). B. *Tap & Switch * 1. Profile: To change profile details such as contact details, profile picture, vehicle details etc. 2. Tasks: To check all the upcoming tasks. C. Ease of Information 1. Ability to toggle available/unavailable in order to mark availability. This determines whether the agent will be considered available for a new on-demand service assignment. 2. Ability to receive the task requests. 3. Ability to accept/decline the task. 4. Ability to view current tasks in Listview. 5. Ability to view task details and start the task. 6. Ability to update task status: eg. Started, Arrived at merchant, delivered to customer. 7. Ability to upload images, take customer signature and make notes. 8. Ability to mark the task as successful/failed. 9. Ability to view past and future tasks in a calendar view. 10. Ability to add proof of delivery by adding notes, images and customer’s signature. 11. Ability to check all the earnings in a day associated with all the tasks. *D. Ease of Communication * Ability to call and message the customer as and when required. E. Notifications Ability to receive push notifications for tasks assigned. F. Navigation Ability to get directions to pickup & delivery location. G. Others (Side Menu ) 1. Profile : A.View Profile: Ability to view personal profile. Profile parameters are the name, email, phone number, profile picture. B. Change Password: Ability to change the password. 2. Services/tasks : A. Ability to view ongoing and past services with service ID, date, time of service, customer name, the status of service. B. Ability to filter the services from the status asassigned/accepted/started/arrived etc. C. Ability to sort the services by time and distance. D. Ability to filter by templates, if any. 3. Contact Customer : A. Ability to view customer’s phone number and physical address. B. Ability to click on customer’s phone number and directly place a call through the cellular network. 4 . Agent Earnings : Ability to check all the earnings in a day associated with all the services. 5. Contact Us : A. Ability to view support phone number, support email address, physical address, website link. B. Ability to click on support phone number and directly place a call through the cellular network. C. Ability to click on support email address and be redirected to: 'Compose Email' via the configured email account. 6. Sign Out : Ability to sign out of the application.

ODE es sinónimo de logística de última milla personalizada y eficiente. Nuestro nombre, On Demand Especializado, refleja nuestro compromiso con la adaptación a las necesidades específicas de cada cliente y su industria. Somos mucho más que un servicio de entrega convencional; somos tu socio logístico para ofrecerte soluciones a medida. Destacados: Personalización Total: En ODE, creemos que cada cliente es único, al igual que sus necesidades. Nuestro enfoque es brindar soluciones logísticas que se ajusten perfectamente a tus requisitos. Solicitudes a través de la Aplicación: Simplificamos el proceso de solicitud de servicios. Nuestra aplicación de usuario intuitiva te permite solicitar entregas de manera conveniente. Asignación Especializada: Nuestros repartidores, a quienes llamamos "ELEments," utilizan una aplicación especializada para gestionar tus solicitudes de entrega de manera eficiente y puntual. Versatilidad Sectorial: Atendemos a diversas industrias, desde el comercio electrónico hasta la farmacia. Adaptamos nuestros servicios para satisfacer las necesidades específicas de cada sector. ODE se enorgullece de su eficiencia y confiabilidad. Cada entrega se realiza de manera oportuna y segura, brindando la tranquilidad de saber que tus productos llegarán a destino sin problemas. Confía en ODE para elevar tu logística de última milla a un nivel superior.