Comparison

Juniper Support Portal vs HPE Workplace App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Juniper Support Portal

Manage Juniper Support cases and RMAs from your mobile device. Create, update, and close support tickets, access the knowledge base, and chat with live support 24/7. Stay informed with push notifications for all your support activities.

Highlights
  • Create, manage, and close cases and RMAs
  • Push notifications for case and RMA activity
  • Browse and search Knowledge Base
  • 24/7 live support chat
  • View and join case meetings
  • View assets and service contracts
Read full description

Get the latest updates, troubleshoot, and manage your Juniper Support cases and RMAs on the go with the Juniper Support Portal Mobile app. With the JSP Mobile app, Juniper Support customers can: • Create, manage, and close cases and RMAs • Receive push notifications for case and RMA activity • Browse and search the Knowledge Base for answers and information • Chat with live support 24/7 • View and join case meetings • View assets and service contracts Whether you need assistance while away from your desk or you need a second interface while troubleshooting your Juniper installation, the Juniper Support Portal Mobile app is here at your fingertips to assist you wherever you are. Juniper customers will need an active Support contract and account to use the JSP Mobile app.

About

HPE Workplace App

This app helps employees manage their onsite workspace by allowing them to book desks and rooms, find colleagues, and access site information. It provides essential tools for a smoother return to the office and staying connected with your team.

Highlights
  • Desk booking
  • Room booking
  • Team member search
  • Support services access
  • Site information
  • Site news updates
Read full description

The HPE Workplace App offers a comprehensive suite of tools to enhance your workplace experience. Features include: Desk booking Room booking Team member search Support services Site information Site news Map points of interest And more to come

Screenshots

Juniper Support Portal4 screens
HPE Workplace App3 screens

Verdict

The call

The clearest difference is rating: HPE Workplace App at 3.7 against Juniper Support Portal's 3.0. HPE Workplace App also leads on ratings volume (9 vs 2) and iOS requirement (13.4 vs 17.0). Juniper Support Portal's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HPE Workplace App holds the better App Store score, 3.7 against 3.0. Both are backed by a comparable volume of ratings — 2 and 9 respectively.

UpkeepUpdate frequency

Juniper Support Portal ships an update every 2 months, HPE Workplace App monthly. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
Juniper Support Portal versus HPE Workplace App: the parameters behind the verdict, then further details
ParameterJuniper Support PortalHPE Workplace App
PriceFreeFree
Rating3.0 (2 ratings)3.7 (9 ratings) — better
Positive reviews—0.0% of reviews
Number of ratings29 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.4 — better
Further details — not scored
Size104 MB42 MB
Age rating4+4+
DeveloperJuniper NetworksHewlett Packard Enterprise Company

Customer experience

Juniper Support Portal

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

HPE Workplace App

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Juniper Support Portal

No in-app purchases

None

HPE Workplace App

No in-app purchases

Questions

Is Juniper Support Portal free?
Juniper Support Portal is free to download, with no in-app purchases.
Is HPE Workplace App free?
HPE Workplace App is free to download, with no in-app purchases.
Which has better reviews, Juniper Support Portal or HPE Workplace App?
HPE Workplace App is rated higher. Juniper Support Portal averages 3.0 out of 5 from 2 ratings, while HPE Workplace App averages 3.7 from 9 ratings.
Do Juniper Support Portal or HPE Workplace App have ads?
HPE Workplace App shows ads; Juniper Support Portal does not.
Which is updated more often, Juniper Support Portal or HPE Workplace App?
Juniper Support Portal ships an update every 2 months, and HPE Workplace App monthly. Most recently, Juniper Support Portal was updated on October 20, 2026 and HPE Workplace App on October 24, 2026.

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